Senior Technical Writer
RaiseToronto, Ontario, Canada5 days ago
Job type
- Full-time
Job descriptionBusiness Group : Security Incident management and response. Project : Spearhead the creation and improvement of technical documentation such as processes, procedures, and investigative response capability Exposure to technical areas such as incident response, critical investigations, cyber security breaches. Help improve documentations and better respond in the future. Creates diagrams, charts, and other visual aids to assist readers in understanding a product or process. Gathers feedback from business partners, internal technical team and vendor to improve technical documents. Ability to take existing and potential content and improve it Convert complex documentation to easy language for multiple audiences Writes and edits technical documents including reference manuals and product manuals which may include screenshots and tutorials Plans writing processes and sets timelines and deadlines. 8+ Years of experience in technical writing, 5+ Experience in SharePoint, Visio Creating and designing a knowledge base for practical use of all Cyber security project employees. Writing document & playbooks Recent experience in Translating practical procedure documents into high-level management level document for audit and summary purposes. Assisting in updating process documents defined and created by management. These processes are relevant to all activities in which the team is involved. Improving technical understanding of company security technologies. JIRA, Power BI, MS office suite Experience writing law enforcement documents is preferred Critical thinking and problem-solving skills Strong research and analytical skills Ability to undertake multiple projects and deliver on tight deadlines Detail-oriented Ability to meet deadlines and to work independently. Excellent organizational skills and attention to detail. Excellent writing, editing, and communication skills Bachelor's degree in a technical field such as computer science or relevant work experience is required 2 – 30mins – MS teams – HM – Technical writer – Skills & positions - 5 questions
Location Address : Scarborough, ON (there is some flexibility to WFH if preferred), but this may change to 2-3 times / week – strong preference for candidates in GTA
Contract Duration : 1 year Possibility of extension & conversion to FTE
Schedule Hours : Monday-Friday, 9am-5pm
Best vs Average
- Experience in Cyber security & Law enforcement - Public speaking
Story Behind the Need
Candidate Value Proposition
Typical Day in Role
Recording meeting minutes for Incident Response calls and team meetings, as needed.
Candidate Requirements / Must Have Skills :
Nice-To-Have Skills :
Soft Skills
Communicating effectively orally and in writing
Education
Interview :
1 – 30mins – MS team – HM & Team member– Soft skills & technical skills – 10 questions