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Bilingual Customer Success and Accounts Coordinator

Bilingual Customer Success and Accounts Coordinator

Beyond Bilingual Inc.Golden Horseshoe, ON, Canada
9 hours ago
Job type
  • Full-time
  • Permanent
Job description

Bilingual Customer Success and Accounts Coordinator

Fulltime / Permanent

Location : Etobicoke - HYBRID (3 days in office and 2 days from home)

Hours : Monday - Friday : 9am – 5pm (1 hour lunch)

Salary : Up to $55,000

Client : Our client is a creative B2B technology agency that focuses on designing exceptional user experiences while providing personalized services for employee and sales incentive programs. Their mission is to provide exceptional results to their clients through unique management tools.

PERKS :

  • Comprehensive medical and dental benefits after 3 months (100% paid by employer).
  • Low call volume.
  • Free parking.
  • 3 weeks of vacation to start!
  • Our client celebrates diversity and is committed to creating an inclusive environment for all employees.

Job Description : This role is pivotal in ensuring excellent customer service, supporting the accounting department, and our overall customer success initiatives.

Responsibilities :

  • Strong communication and interpersonal skills.
  • Bilingual French and English - Spoken and written.
  • Minimum of 2 years of experience in B2B customer support (service environment).
  • Strong Team Player, with a keen eye for detail.
  • Tech-Savvy Quick Learner : You're good with numbers and quickly learn new technologies.
  • Empathetic Communicator : You're outgoing, empathetic, and can read the room—or the email.

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