Lift Operations Manager, Jasper Skytram

What will be your daily

pursuit?

Your daily pursuit will be driving operational excellence through hands-on management and proactive communication. You’ll lead a team of up to 20, overseeing lift operations & facilities maintenance personnel with a sharp eye on safety and a strong commitment to guest service. Your ability to anticipate challenges will help the team stay one step ahead.

When does this adventure begin?

This is a full-time, regular position beginning August 2025.

What perks can you expect?

• Join an inclusive, global team and make life-long connections.
• Enjoy free access to Pursuit attractions and 50% off for friends.
• Get discounts on hotel stays, dining, and retail.
• Access subsidized mental health and wellness resources.

What will you do in this job?

• Oversee daily lift operations with a focus on safety, efficiency, and adherence to company policies and safety codes.
• Maintain accurate operational records in line with safety and insurance requirements.
• Generate comprehensive reports on weather trends, visitation numbers, and lift downtime. Analyze these data sets to identify patterns, inform operational decision-making, and highlight key areas for improvement to enhance overall performance and guest experience.
• Lead, train, and support the Lift Operations team, including hiring, scheduling, payroll, and performance feedback.
• Coordinate routine and preventative maintenance for facilities, working with internal teams and external contractors to ensure timely and cost-effective completion of work.
• Assist with facilities upkeep, including minor repairs, troubleshooting, and identifying areas needing attention to maintain a safe and functional work environment.
• Foster a clean, safe, and compliant work environment, including chairing the Health & Safety Committee.
• Collaborate across departments and with contractors, maintaining strong communication and coordination.
• Support emergency response efforts and assist with lift and building maintenance as needed.
• Assist with the development and maintain annual budgets to ensure financial accuracy to alignment with organizational goals.
• Coordinate transportation logistics for staff, collaborate with local transportation providers to ensure adherence to critical schedules and operational efficiency.
• Consistently represent the company professionally and take on additional duties as assigned.

#LI-KO1

What skills and experience do you need for this job?

SELECTION CRITERA

• Tourism & Hospitality Diploma an asset.
• 1-2 years of previous tourism hospitality experience, in a Supervisory capacity.
• Proven ability to lead.
• Physically capable of lifting up to 50 lb & comfortable working at heights up to 70 meters.
• Proficient in Microsoft office 365.
• Ability to work a flexible schedule including nights, holidays and weekends.
• Arial lift industry or related experience is an asset.

SKILLS FOR SUCCESS

• Strong Hospitality skills with a professional, approachable demeanor.
• Positive, calm, and reliable under pressure in dynamic outdoor environments.
• Team-oriented leader and collaborator, able to both give and receive direction.
• Proactive and observant, with the initiative to identify and complete tasks independently.
• Self-aware and committed to continuous learning and development.
• Confident problem-solver with the ability to coach service excellence in others.

What will your work environment be like?

• Beautiful.You’llbeworkingintheiconic,unforgettableand inspiring location.Regardless of what your role is with us,you’llreally get the chance to explore andsee amazing scenery and wildlifewithin the Canadian Rockies.
• Fun.You'llbe meeting team members from across the globe and get toparticipatein tons of team events.
• Independent.You’llspend your days in and around our amazing properties.
• Remote. Our home is filled with trees, lakes, and blue-bird skies; rather than buildings, freeways, and smog.
• Busy. You need to be prepared for a physical working environment with walking, stair climbing, bending, reaching, lifting (up to 50 pounds withassistance) asrequired

We work as a team and believe that we succeed together – these job duties may change based on the needs of the team and company as a whole.

EEO

Pursuit is an Equal Opportunity Employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, gender, sexual orientation, disability, veteran status, and other protected characteristics. Pursuit places a high value on diverse backgrounds and experiences, recognizing that they serve as catalysts for creativity and innovation. We encourage individuals who are eligible to work in Canada to apply and join our inclusive team!