Director, Client Technology Services

SAIT’s Information Technology Services department handles all software and hardware needs, as well as technological and networking issues for both employees and students who rely heavily on computer systems across our campuses. Technical support — which includes help with computer hardware and software technical problems, email, audio-visual needs and more — is available to everyone at SAIT, whether the problem occurs at home or on-campus.

The Opportunity

The Director, Client Technology Services is a visible campus-wide leader who builds cross-functional relationships, translates technical complexity into business value, and continually innovates to keep the SAIT’s client technology landscape responsive, secure, and student centered.

This individual will provide strategic, operational, and people leadership for all end-user computing, academic technology, and frontline IT support services across SAIT. Reporting to the Associate Vice-President & Chief Information Officer (CIO), the Director delivers an exceptional technology experience for students, faculty, staff, and external partners by :

• Setting direction and driving change
• Leading three service portfolios
• Championing ITSM best practice
• Modernizing the client environment
• Stewarding resources and partnerships
• Fostering an inclusive, high-performance culture

The Role

Qualifications & Experience

Required Skills and Capabilities

Job classification : M1105 - Director

Salary range : $120,000 - $185,000.00

Paid Leave : 4 Weeks Vacation / 14 Flex Days per year

# of positions : 1

Hours Per Week : 37.5

Posting closing date : August 1, 2025

About SAIT

SAIT is a global leader in applied education. Named one of Alberta’s Top Employers , we offer the chance to work with a purpose — preparing the next generation of industry leaders, entrepreneurs, advocates and explorers.

Building on our 100+ year history, we’re looking for innovative, bold and collaborative employees who embrace change and deliver world-class customer experiences. Your future starts now at SAIT.

Community and Belonging is essential to achieving SAIT’s vision to be a global leader in applied education. It creates the conditions for a healthy campus where everyone feels welcome, respected and empowered to succeed. SAIT values fairness, shared accountability and the importance of representation. The institution expects a commitment from its students and employees to continuously develop an equitable and inclusive mindset that celebrates diverse experiences and perspectives. Learn more about Community and Belonging at SAIT .

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