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Analyste d'affaires senior bilingue pour Dynamics 365 CE - Bilingual Senior D365 CE Business Analyst

Analyste d'affaires senior bilingue pour Dynamics 365 CE - Bilingual Senior D365 CE Business Analyst

AvanadeChicoutimi, Canada
30+ days ago
Job type
  • Full-time
Job description

At Avanade, we see how the power of Dynamics 365 shapes the future of businesses every day. By combining our unmatched Microsoft knowledge with our creative approach to innovation and strong industry knowledge, we create a lot of opportunities for Microsoft, our clients, and for you. Avanade has countless paths for you to pursue. One of them is sure to lead to your unique version of success.

As a Senior Dynamics 365 CE Business Analyst, you’ll be considered a learned professional who applies your subject matter expertise to implement CRM solutions for our clients across all phases of Avanade’s projects. You will be responsible for working with clients and leading Avanade delivery teams in planning, designing, building, testing, and maintaining CRM solutions. You understand the nuts and bolts of CRM systems, and, more importantly, you know how to connect with clients and lead a team to reach its goals. You are organized, energetic, and as comfortable in front of a boardroom as in front of a whiteboard with your development team. This role provides the opportunity to work for Microsoft’s #1 partner, with an unrivaled focus on personal development and training in technology and softer consulting skills.  Together we do what matters.

  • Lead functional technology and design teams to ensure consistent, beneficial client interaction, and solution delivery
  • Reviewed your team's work across all phases of Avanade projects (e.g., Plan, Analyze, Design, Build and Test)
  • Ability to effectively communicate complex information between customers, IT staff, and business partners to ensure high quality and timely resolution of customer issues
  • Consultative approach with clients on complex projects
  • At least two full lifecycle implementations of Microsoft Dynamics 365 CE or Dynamics CRM
  • Experience managing / leading teams both on and offshore is required

Characteristics that can spell success for this role

  • Consultative, collaborative, relationship builder
  • Resilient, adaptable, flexible
  • Intellectually curious and passionate about tech
  • Client-centric attitude
  • Passion for learning and development
  • Translate business requirements into Dynamics 365 CE solutions in collaboration with stakeholders
  • Design and configure Dynamics 365 CE to optimize client business processes
  • Guide the project team, establishing and tracking achievements, coordinating actions, seeking expert advice, balancing open issues, and contributing to team meetings and reports
  • Define how we measure business and operations success and validate CRM system performance
  • Support clients on Dynamics 365 CE standards and prepare them for using their CRM solution by setting training programs and redefining new roles and responsibilities
  • Grow your network through educational opportunities, reading industry publications, building and maintaining your personal and business networks, and joining professional organizations

    • Some of the best things about working at Avanade Opportunity to work for Microsoft’s Global Alliance Partner of the Year (14 years in a row), with exceptional development and training (minimum 80 hours per year for training and paid certifications) Real-time access to technical and skilled resources globally Dedicated career advisor to encourage your growth Engaged and helpful coworkers genuinely interested in you Find out more about some of our benefits Employee Benefits at Avanade | Avanade