Assistant Restaurant Manager

The Team Naturally Pacific Resort aims to become a top resort that welcomes everyone and offers exciting experiences every day.

We are seeking team members who are passionate about providing exceptional hospitality and service, and who align with our values of Passion, Community, Inclusion, and Innovation.

Our focus is not only on creating memorable experiences for guests but also on establishing a fulfilling and enjoyable work atmosphere for our team.

Becoming part of the Naturally Pacific team will allow you to engage in the hospitality industry within an expanding company that values every individual's input and celebrates achievements collectively.

The Role As a key member of our team the Assistant Restaurant Manager plays a key role in supporting the Restaurant Manager to ensure the smooth and efficient operation of the restaurant, with a primary focus on front-of-house management and day-to-day operations.

This position helps to maintain the highest standards of service, cleanliness, and ambiance, while contributing to financial management and staff coordination.

The Assistant Manager works closely with the team to develop and implement standard operating procedures, ensuring compliance with all relevant regulations.

Strong leadership, attention to detail, and a proactive approach are essential in this fast-paced, dynamic environment.

The Assistant Restaurant Manager must also be adaptable, thrive under pressure, and contribute positively to the overall guest experience and team success.

Your contributions to the team include : Support the delivery of excellent guest service, ensuring a memorable dining experience for all guests.

Assist in anticipating guests’ needs and work to exceed their expectations, promptly addressing guest feedback to resolve any issues.

Help maintain the restaurant’s ambiance, cleanliness, and appearance throughout service, ensuring consistent quality.

Assist in handling staff or guest issues in a professional and diplomatic manner.

Support the Restaurant Manager in hiring, training, and supervising front-of-house staff.

Aid in scheduling staff and conducting performance reviews to ensure adequate staffing levels that meet business needs.

Help develop junior staff, offering guidance and support to foster progression and growth within the company.

Assist with monitoring financial targets by overseeing inventory, cost controls, and pricing strategies under the direction of the Restaurant Manager.

Participate in monthly inventory counts and report any variances.

Contribute to brainstorming promotional ideas and help organize special events to attract guests, increase sales, and enhance the restaurant's reputation.

Ensure adherence to all local, provincial, and federal regulations, supporting compliance and operational excellence.

Assist in identifying opportunities for business improvement and work with the team to implement strategies that boost profitability and guest satisfaction.

Support the Restaurant Manager in ensuring adherence to OH&S standards and resort policies, including maintaining a safe and professional workspace.

Additional tasks and duties as assigned.

A few things we are looking for in a new team member : 3+ years’ progressive experience in the food industry.

2+ years’ progressive experience working in a supervisor or management role.

Ability to work effectively and collaboratively in a demanding, multi-cultural, and diverse environment within required deadlines.

Excellent interpersonal and communication skills.

High level of organizational skills.

Flexibility and ability to adapt to changing priorities.

Ability to lead and motivate others.

Ability to create and promote a fun working environment.

Experience in Silverware POS System.

Serving It Right Certification.

Perks & Benefits At Naturally Pacific Resort, we believe in recognizing and rewarding the valuable contributions of our colleagues.

As a member of our team, you can expect to enjoy a comprehensive range of benefits and competitive compensation tailored to your skill set, education, and experience.

Please note that specific benefits may vary depending on the role and level within the organization.

Comprehensive employer paid health, vision, and dental coverage for you and your family.

Access to ongoing training and development opportunities to support your career growth and advancement within the company.

Employee and Family Assistance Program.

Discounts on various resort amenities and services such as food, golf, retail, and spa.

Support for your health and wellness goals.

Registered Pension Plan (RPP) eligibility after 1 year.

Accommodations available for qualifying candidates.

We are a growing organization made up of diverse team members who are motivated to continuously innovate our approach to genuine hospitality.

We consider employee wellbeing a priority and are dedicated to protecting the health and safety of our teams while ensuring a workplace that is respectful of everyone.

Naturally Pacific Resort practices equal opportunity hiring and onboarding processes to ensure equal access and participation for everyone.

We understand that we have a responsibility for ensuring a safe, dignified, and welcoming environment and we are committed to creating an inclusive environment for all employees irrespective of race, colour, religion, sexual orientation, gender identity, or any other status protected by law.

We believe in integrating people with disabilities into our workforce by removing barriers and meeting accessibility needs.

The Resort At Naturally Pacific Resort, our mission is to provide guests with a memorable and meaningful experience.

Located at the crossroads of the forest, mountains, and the Pacific Ocean in Campbell River BC, Naturally Pacific’s 100-room resort features a luxury spa, upscale restaurant and 18-hole golf course with a virtual driving range and lounge.

This coastal destination offers spectacular views and access to some of the best outdoor experiences in the world.

From eco-adventures, internationally renowned salmon fishing, wildlife watching, to traversing the parks and trails, Campbell River is a doorway to adventure.  Thank you and we look forward to receiving your application!     Powered by JazzHR