Student Development Coordinator

Staff - Non Union

Job Category

M&P - AAPS

Job Profile

AAPS Salaried - Student Management Level A

Job Title

Student Development Coordinator

Department

UBCO Program Administration SEL Student Programming

Compensation Range

$5365.42 - $7709.92 CAD Monthly

The Compensation Range is the span between the minimum and maximum base salary for a position. The midpoint of the range is approximately halfway between the minimum and the maximum and represents an employee that possesses full job knowledge qualifications and experience for the the normal course employees will be hired transferred or promoted between the minimum and midpoint of the salary range for a job.

Posting End Date

January 6 2026

Note : Applications will be accepted until 11 : 59 PM on the Posting End Date.

Job End Date

Ongoing

ThisStudentDevelopmentCoordinatoris responsible fordeveloping delivering and continuously improving orientation and transitionprograms that support studentsthroughkey stages oftheir university inbest practices thisrolecreatesresponsiveinclusive student-centered programs that remove barriers engage diverse student populations andfoster meaningfulconnections. Reportingto the Manager Student Engagement & Transition thispositionrequires a strong understanding of the new student experience and best practices in orientation and transitionexperience withplanning and deliveringlarge-scale orientation events managingcomplexlogistics andtranslatingstrategy into effective on-the-ground programming.

Job Summary

The Student Engagement & Learning (SEL) Portfolio provides a wide range of holistic opportunities and services which facilitate students personal and academic development as they transition into progress through and advance beyond university life. SEL strives to deliver inclusive responsive and barrier-free opportunities that promote feelings of belonging and deep connections to community enhance students approach to studying and learning and engage the student community in peer-to-peer and experiential education. The SEL portfolio has four core functions : Community Service Learning Orientation & Transitions Student Engagement and Learning Resources; and operates out of two spaces : the Student Learning Hub and the Student Experience Office.

This position is an integral member of the Student Engagement and Learning team and plays a key role in enhancing and supporting students lives outside of the classroom including opportunities for intellectual academic personal and social development. The Student Development Coordinator will be assigned a portfolio of programs and services and will work closely with students staff faculty and other student affairs areas in developing and facilitating their assigned duties. This position also assists other Coordinators and Managers across the Student Engagement and Learning team to plan implement and execute a wide range of events services and programs for students including orientation transition and retention programs; student recruitment selection and training programs; student engagement and academic support services; individual and group learning experiences; and student-led initiatives.

Organizational Status

This position reports to a designated Manager within Student Engagement and Learning with potential dotted-line accountability to additional Managers based on assigned programs. The role collaborates closely with colleagues across the Student Engagement and Learning portfolio to deliver high-quality student-centered services and programs that enhance the overall student experience.

This position works collaboratively with institutional partners faculties and units within the Associate Vice President Student (AVPS) portfolio and provides supervision to student employees and / or volunteers. The role requires cooperation with staff students and faculty to establish and achieve shared goals. It may also engage with external service providers and community organizations to support the successful coordination and delivery of programs and activities across online on-campus and off-campus environments.

Work Performed

Program Coordination and Facilitation

Leads the development coordination implementation and continuous improvement of a defined portfolio of programs and services which may include academic learning supports orientation and transition initiatives community service learning and student engagement activities events and services.

Ensures cohesive and consistent delivery of programs by proactively coordinating with other areas within Student Engagement and Learning and identifying opportunities to streamline or enhance services.

Maintains all required certifications and ensures compliance with relevant standards guidelines and University policies.

Student Leader Support

Oversees the recruitment selection administration and hiring processes for student staff ensuring compliance with HR policies equity-based hiring practices and operational requirements.

Coordinates the design planning and delivery of leader training and professional development programs including identifying training needs organizing workshops and ensuring training materials and logistics are effectively managed in collaboration with campus partners.

Serves as a key liaison between student leaders and campus partners supporting effective communication issue resolution and successful coordination of events and initiatives.

Provides day-to-day direction and operational oversight of student staff including scheduling performance monitoring coaching and fostering ongoing leadership development.

Communication and Promotion

Builds and sustains strong collaborative relationships with key internal stakeholders including faculties AVP Students units and other University departments to advance shared goals and enhance student engagement.

Partners with the AVPS Communications team to plan develop and deliver strategic student-focused communications aligned with institutional priorities.

Contributes to the design and execution of student-focused promotional strategies that raise awareness and increase participation in programs and services.

Administration Assessment and Data Management

Coordinates data collection reporting and evaluation activities and develops performance measures to assess and improve the effectiveness and impact of programs services and operational processes.

Participates actively in program analysis problem-solving and operational decision-making by identifying issues recommending solutions and supporting implementation.

Monitors program budgets prepares financial reports and contributes to the development of annual budget projections and resource planning.

Develops implements and maintains procedures guidelines training materials and documentation to ensure consistency quality and continuity of operations.

Leads the testing adoption and ongoing optimization of virtual platforms systems and tools ensuring they enhance efficiency and student / user experience.

Represents Student Engagement and Learning on committees and working groups contributing subject-matter insights and operational expertise.

Completes other duties as assigned.

Consequence of Error / Judgement

This position is expected to exercise judgment diplomacy and tact in all interactions associated with the function of this position. Decisions have a direct impact on the quality of a students university experience. Errors in judgement may have negative consequences for the quality of learning at UBC. They may result in the inefficient use of resources and / or poor relations among staff students or individuals participating in services and / or activities. They may also damage rates of student retention and decrease enrolment in courses. Poorly managed relationships across the university have a serious impact on future partnerships and the reputation of the Student Engagement and Learning portfolio.

Supervision Received

This position requires independent decision-making and problem solving. This position has meetings with their supervisors to discuss major projects and to identify challenges and solutions; however this position is responsible for determining day-to-day tasks timelines and deadlines based on the prioritization of projects. Work is reviewed based on achievement of specific goals and objectives.

Supervision Given

May supervise student staff directly and provide leadership to volunteers on various projects.

Minimum Qualifications

Undergraduate degree in a relevant discipline. Minimum of one to two years of related experience or an equivalent combination of education and experience.

• Willingness to respect diverse perspectives including perspectives in conflict with ones own
• Demonstrates a commitment to enhancing ones own awareness knowledge and skills related to equity diversity and inclusion

Preferred Qualifications

Experience working at a post-secondary institution with new students or orientation and transition programs preferred.

Experience facilitating learning programs services projects and teams in a post-secondary setting.

Proven ability to exercise sound judgement adjust prioritization and apply critical thinking to work with an evolving scope.

Demonstrated experience in large-scale virtual and in-person event planning.

Demonstrated knowledge of current learning theories and the ability to utilize theoretical approaches to improve academic success for students in transition and / or at risk.

Demonstrated ability in the application of student development theories.

Proven ability to take initiative work independently manage multiple priorities juggle complex tasks and meet deadlines under pressure.

Experience working in cross-functional teams.

Excellent oral and written communication presentation (public speaking) interpersonal problem solving and organizational skills.

Strong administrative marketing and public relations skills.

Exceptional intercultural communications skills and cross-cultural experience.

Displays diplomacy tact understanding and adherence to confidentiality at all times.

Ability to work independently and cooperatively in a team environment.

Ability to work effectively with university staff students faculty and external stakeholders.

Requires flexibility to work long hours with the expectation of regular evening and weekend work at key points in the program cycles.

Knowledge of volunteer management human resources practices and ethical recruitment practices an asset.

Proficient with a wide range of technical systems and tools as a regular function of work including content management systems project management software databases word processing and spreadsheet applications such as MS Word Excel and Outlook.

Required Experience :

IC

Key Skills

Microsoft Office,Fundraising,Microsoft Publisher,Microsoft Powerpoint,Event Planning,Salesforce,LMS,Administrative Experience,Grant Writing,Economic Development,Public Speaking,Writing Skills

Employment Type : Full-Time

Experience : years

Vacancy : 1

Monthly Salary Salary : 5365 - 7709