Crew Scheduling Manager

Job Description

Job Description

Company Description

Join the journey!

Our mission is to be the preferred airline of our customers and our team. Open-mindedness, concern for others, intelligence at work, and above all, a good dose of fun allow us to achieve great things every day. Our commitment has earned us the title of best leisure airline in the world several times, and this is just the beginning. Want to join us? You will have the chance to enjoy exclusive travel privileges to explore the world and create unforgettable memories. You will also have the opportunity to work in modern and inspiring work environments.

Job Description

In collaboration with the Director, Crew Optimization and Management, the incumbent is responsible for overseeing the Crew Scheduling Office and the Flight Hours & Credit department. This includes planning, organizing, and monitoring daily activities to ensure smooth operations and compliance with internal processes. The role requires strong organizational skills, assertive leadership, and the ability to collaborate with various internal and external stakeholders.

Responsibilities

• Lead the Crew Scheduling and Flight Hours & Credit teams, ensuring effective implementation of operational strategies and resource-related projects.
• Supervise the organization, compliance, and efficiency of flight assignments, in accordance with regulations and collective agreements.
• Oversee recruitment, training, scheduling, and professional development of team members.
• Plan and facilitate regular team meetings to ensure cohesion, information sharing, and operational goal tracking.
• Collaborate with Operations, Training, HR, and Safety departments to meet crew-specific needs.
• Manage flight assignments, real-time adjustments, and special allocations.
• Actively participate in working groups and committees related to flight operations and crew management.
• Coordinate with suppliers and partners to ensure smooth and efficient logistics.
• Enhance and maximize the use of crew scheduling and tracking systems (AIMS).
• Ensure compliance with regulatory and corporate requirements in all scheduling and credit reconciliation activities.
• Provide mobilizing leadership and decision-making support, especially during disruptions or peak periods.
• Identify and implement continuous improvements to operational processes.
• Monitor industry best practices in crew management.
• Produce performance reports and key indicators to support management decisions.
• Support digital transformation and system optimization initiatives.

Qualifications

A good knowledge of French is required for positions in Quebec. The incumbent will be required to communicate and collaborate frequently in English, both orally and in writing, with colleagues, customers, and other stakeholders in Quebec, the rest of Canada, and internationally.

Additional Information

Employment Equity

At Transat, we foster an environment where inclusiveness, respect and equity reign. We endeavour to build a workforce that reflects the diversity of our customers as well as the communities to which we travel. We encourage women, members of visible minorities, ethnic minorities, aboriginal peoples as well as people with disabilities to submit their candidacy. Transat will accommodate people with disabilities throughout the recruitment and selection process. If you require an accommodation, please contact us in order to work together in meeting adequately your needs.