Customer Care Agent

Allstate Canada

London, ON, Canada

$25,34 an hour (estimated)

Full-time

We are sorry. The job offer you are looking for is no longer available.

Allstate Insurance Company of Canada is a leading home and auto insurer focused on providing its customers prevention and protection products and services for every stage of life.

Serving Canadians since 1953, Allstate strives to reassure both customers and employees with its You’re in Good Hands promise and is proud to have been named a Best Employer in Canada for nine consecutive years.

Allstate is committed to making a positive difference in the communities in which it operates through partnerships with charitable organizations, employee giving and volunteerism.

To learn more, visit www.allstate.ca. For safety tips and advice, visit www.goodhandsadvice.ca.

Through our Employee Value Proposition, Opportunity, Flexibility, Community, Diversity and Family, we have worked hard to develop and nurture a culture where employees feel valued, experience personal growth, have career options and truly enjoy the work they do.

Role Designation : Hybrid

Address : 665 Fanshawe Park Rd W, Unit 1, London ON N6G 5B4

Benefits to joining Allstate

Flexible Work Arrangements
Employee discounts (15% on auto and property insurance, plus many other products and services)
Good Office program (receive up to 400$ back after purchasing office equipment)
Student Loan Payment Matching Program for Government Student loans
Comprehensive Retirement Savings Program with employer matched contributions
Annual Wellness allowance to support employees with improving health and wellbeing
Tuition Reimbursement
Working within the community and giving back!

The Customer Care Agent takes the You’re in Good Hands philosophy and makes it real delivering on our promises to consumers every day.

Our agencies are open from 9am to 6pm Monday to Friday. Our standard work week for agency staff is 37.5 hours, and each employee must rotate their work schedule so that the Agency is staffed appropriately.

Accountabilities :

Respond to customer inquiries about their policy in a professional manner.
Be knowledgeable of all Allstate policies and procedures in the province(s) you are licensed in.
Provide personalized service while being a Trusted Advisor with respect to insurance.
Promote Allstate features and benefits as part of ongoing portfolio reviews.
Manage policy renewal process and client inquiries to make changes to their policies.
Reply to on-line requests as required.
Promote client loyalty through attention to detail and relationship building during policy renewals and updates.
Meet and exceed key performance and attendance metrics.

Qualifications :

Post-secondary education or equivalent work experience
Must have General Insurance License (OTL) or General level 1 insurance license or be willing to obtain for the province you are located in.
Greater than 1 year customer service experience
Proficient computer skills in MS Office applications.
This is a hybrid position. You must be able to commute to and from the agency and have a space conducive to working from home.
Ability to work evenings

Bonus Qualifications :

Call center, face to face customer service experience and insurance experience is preferred.

Allstate Canada Group has policies and practices that provide workplace accommodations. If you require accommodations, please let us know and we will work with you to meet your needs.

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Exponential Interactive, Inc d / b / a VDX.tv

Data collected and processed : IP addresses, Browsing and interaction data, Users’ profiles, Privacy choices, Probabilistic identifiers, Non-precise location data, Device identifiers

Data collected and processed : IP addresses, Browsing and interaction data, Authentication-derived identifiers, Precise location data, Privacy choices, Probabilistic identifiers, Device characteristics, Non-precise location data, Device identifiers

Data collected and processed : IP addresses, Precise location data, Privacy choices, Device characteristics, Non-precise location data, Device identifiers

Data collected and processed : User-provided data, IP addresses, Browsing and interaction data, Authentication-derived identifiers, Users’ profiles, Privacy choices, Probabilistic identifiers, Device characteristics, Non-precise location data, Device identifiers

Data collected and processed : IP addresses, Browsing and interaction data, Precise location data, Privacy choices, Probabilistic identifiers, Device characteristics, Non-precise location data, Device identifiers

Data collected and processed : IP addresses, Browsing and interaction data, Users’ profiles, Privacy choices, Device characteristics, Non-precise location data

Data collected and processed : IP addresses, Authentication-derived identifiers, Users’ profiles, Probabilistic identifiers, Device characteristics, Non-precise location data, Device identifiers

Data collected and processed : IP addresses, Browsing and interaction data, Users’ profiles, Privacy choices, Device characteristics, Non-precise location data, Device identifiers

Data collected and processed : IP addresses, Browsing and interaction data, Authentication-derived identifiers, Users’ profiles, Precise location data, Privacy choices, Probabilistic identifiers, Device characteristics, Non-precise location data, Device identifiers

Data collected and processed : IP addresses, Browsing and interaction data, Users’ profiles, Privacy choices, Probabilistic identifiers, Device characteristics, Non-precise location data, Device identifiers

Data collected and processed : IP addresses, Browsing and interaction data, Users’ profiles, Precise location data, Privacy choices, Probabilistic identifiers, Device characteristics, Non-precise location data, Device identifiers

Data collected and processed : User-provided data, IP addresses, Browsing and interaction data, Privacy choices, Probabilistic identifiers, Non-precise location data, Device identifiers

Data collected and processed : IP addresses, Browsing and interaction data, Authentication-derived identifiers, Users’ profiles, Precise location data, Privacy choices, Device characteristics, Non-precise location data, Device identifiers

Data collected and processed : IP addresses, Users’ profiles, Privacy choices, Probabilistic identifiers, Device characteristics, Non-precise location data, Device identifiers

Data collected and processed : IP addresses, Browsing and interaction data, Privacy choices, Probabilistic identifiers, Device characteristics, Non-precise location data

Data collected and processed : User-provided data, IP addresses, Browsing and interaction data, Users’ profiles, Precise location data, Privacy choices, Probabilistic identifiers, Device characteristics, Non-precise location data, Device identifiers

Data collected and processed : User-provided data, IP addresses, Browsing and interaction data, Authentication-derived identifiers, Users’ profiles, Privacy choices, Device characteristics, Non-precise location data, Device identifiers

Data collected and processed : IP addresses, Precise location data, Device characteristics, Non-precise location data, Device identifiers

Data collected and processed : IP addresses, Browsing and interaction data, Device characteristics, Non-precise location data

Data collected and processed : IP addresses, Browsing and interaction data, Authentication-derived identifiers, Users’ profiles, Privacy choices, Device characteristics, Non-precise location data, Device identifiers

Data collected and processed : IP addresses, Browsing and interaction data, Privacy choices, Device characteristics, Non-precise location data, Device identifiers

Data collected and processed : User-provided data, IP addresses, Browsing and interaction data, Users’ profiles, Precise location data, Privacy choices, Device characteristics, Non-precise location data, Device identifiers

Data collected and processed : User-provided data, IP addresses, Browsing and interaction data, Authentication-derived identifiers, Users’ profiles, Precise location data, Privacy choices, Probabilistic identifiers, Device characteristics, Non-precise location data, Device identifiers

Data collected and processed : Browsing and interaction data, Device characteristics, Non-precise location data

Data collected and processed : IP addresses, Precise location data, Device identifiers

Data collected and processed : User-provided data, IP addresses, Browsing and interaction data, Authentication-derived identifiers, Privacy choices, Probabilistic identifiers, Device characteristics, Device identifiers

Data collected and processed : IP addresses, Browsing and interaction data, Authentication-derived identifiers, Users’ profiles, Privacy choices, Probabilistic identifiers, Device characteristics, Non-precise location data, Device identifiers

Data collected and processed : IP addresses, Device characteristics, Device identifiers

Data collected and processed : User-provided data, IP addresses, Browsing and interaction data, Authentication-derived identifiers, Users’ profiles, Precise location data, Privacy choices, Device characteristics, Non-precise location data, Device identifiers

Data collected and processed : IP addresses, Browsing and interaction data, Privacy choices, Device identifiers

Data collected and processed : IP addresses, Browsing and interaction data, Probabilistic identifiers, Device characteristics, Non-precise location data, Device identifiers

Data collected and processed : IP addresses, Browsing and interaction data, Authentication-derived identifiers, Privacy choices, Device characteristics, Non-precise location data, Device identifiers

Data collected and processed : IP addresses, Precise location data, Privacy choices, Device characteristics, Non-precise location data, Device identifiers

Data collected and processed : IP addresses, Browsing and interaction data, Users’ profiles, Precise location data, Privacy choices, Device characteristics, Non-precise location data, Device identifiers

Data collected and processed : IP addresses, Browsing and interaction data, Privacy choices, Probabilistic identifiers, Device characteristics, Non-precise location data

Data collected and processed : User-provided data, IP addresses, Browsing and interaction data, Authentication-derived identifiers, Privacy choices, Device characteristics, Non-precise location data, Device identifiers

Data collected and processed : User-provided data, IP addresses, Browsing and interaction data, Users’ profiles, Privacy choices, Device characteristics, Non-precise location data, Device identifiers

Data collected and processed : User-provided data, IP addresses, Browsing and interaction data, Users’ profiles, Privacy choices, Probabilistic identifiers, Device characteristics, Non-precise location data, Device identifiers

Data collected and processed : IP addresses, Browsing and interaction data, Users’ profiles, Privacy choices, Device characteristics, Non-precise location data, Device identifiers

Data collected and processed : User-provided data, IP addresses, Users’ profiles, Privacy choices, Probabilistic identifiers, Device characteristics, Non-precise location data, Device identifiers

Data collected and processed : IP addresses, Browsing and interaction data, Authentication-derived identifiers, Users’ profiles, Device characteristics, Non-precise location data, Device identifiers

Data collected and processed : IP addresses, Browsing and interaction data, Device characteristics, Non-precise location data, Device identifiers

Data collected and processed : Device identifiers

Data collected and processed : Users’ profiles

Data collected and processed : User-provided data, IP addresses, Browsing and interaction data, Privacy choices, Probabilistic identifiers, Device characteristics, Non-precise location data, Device identifiers

Data collected and processed : IP addresses, Browsing and interaction data, Privacy choices, Device characteristics, Non-precise location data, Device identifiers

Data collected and processed : IP addresses

Data collected and processed : IP addresses, Authentication-derived identifiers, Privacy choices, Device identifiers

Data collected and processed : IP addresses, Privacy choices, Device characteristics, Non-precise location data

Integral Ad Science (incorporating ADmantX)

Data collected and processed : IP addresses, Browsing and interaction data, Privacy choices, Device characteristics, Non-precise location data

Data collected and processed : IP addresses, Browsing and interaction data, Authentication-derived identifiers, Privacy choices, Device characteristics, Non-precise location data

Data collected and processed : IP addresses, Browsing and interaction data, Users’ profiles, Precise location data, Privacy choices, Non-precise location data, Device identifiers

Data collected and processed : Non-precise location data

Data collected and processed : User-provided data, IP addresses, Browsing and interaction data, Precise location data, Device characteristics, Non-precise location data, Device identifiers

Data collected and processed : IP addresses, Browsing and interaction data, Device characteristics, Non-precise location data

Data collected and processed : IP addresses, Browsing and interaction data, Authentication-derived identifiers, Privacy choices, Device characteristics, Device identifiers

Data collected and processed : IP addresses, Precise location data, Device characteristics, Device identifiers

Data collected and processed : User-provided data, IP addresses, Browsing and interaction data, Privacy choices, Device characteristics, Non-precise location data, Device identifiers

Data collected and processed : Browsing and interaction data, Users’ profiles, Privacy choices, Device characteristics, Device identifiers

Data collected and processed : IP addresses, Browsing and interaction data, Privacy choices, Device characteristics, Non-precise location data, Device identifiers

Data collected and processed : IP addresses, Browsing and interaction data, Privacy choices, Device characteristics, Device identifiers

Data collected and processed : IP addresses, Browsing and interaction data, Device characteristics, Non-precise location data, Device identifiers

Data collected and processed : Device characteristics

Data collected and processed : IP addresses, Non-precise location data

Data collected and processed : IP addresses, Device characteristics

Data collected and processed : IP addresses, Device identifiers

Data collected and processed : IP addresses, Browsing and interaction data, Authentication-derived identifiers, Users’ profiles, Precise location data, Probabilistic identifiers, Device characteristics, Non-precise location data, Device identifiers

Data collected and processed : IP addresses, Probabilistic identifiers, Device characteristics, Non-precise location data, Device identifiers

Data collected and processed : Device characteristics

Data collected and processed : IP addresses, Browsing and interaction data, Privacy choices, Device characteristics, Non-precise location data, Device identifiers

Data collected and processed : Device characteristics

Data collected and processed : User-provided data, IP addresses, Browsing and interaction data, Authentication-derived identifiers, Users’ profiles, Precise location data, Privacy choices, Device characteristics, Non-precise location data, Device identifiers

Data collected and processed : User-provided data, IP addresses, Browsing and interaction data, Users’ profiles, Privacy choices, Device identifiers

Adobe Audience Manager, Adobe Experience Platform

Data collected and processed : IP addresses, Precise location data, Privacy choices, Device characteristics, Non-precise location data, Device identifiers

Data collected and processed : User-provided data, IP addresses, Browsing and interaction data, Privacy choices, Device characteristics, Non-precise location data

Data collected and processed : IP addresses, Browsing and interaction data, Users’ profiles, Probabilistic identifiers, Device characteristics, Device identifiers

Data collected and processed : IP addresses, Browsing and interaction data, Privacy choices, Device characteristics, Device identifiers

Data collected and processed : IP addresses, Users’ profiles, Privacy choices, Non-precise location data, Device identifiers

Data collected and processed : IP addresses, Browsing and interaction data, Probabilistic identifiers, Device characteristics, Device identifiers

Data collected and processed : IP addresses, Non-precise location data

Data collected and processed : IP addresses

Data collected and processed : IP addresses, Device characteristics, Non-precise location data, Device identifiers

Data collected and processed : IP addresses, Browsing and interaction data, Authentication-derived identifiers, Privacy choices, Device characteristics, Non-precise location data, Device identifiers

Data collected and processed : Device identifiers

Data collected and processed : IP addresses, Browsing and interaction data, Privacy choices, Device characteristics, Device identifiers

Data collected and processed : IP addresses, Privacy choices, Device characteristics

Data collected and processed : IP addresses, Browsing and interaction data, Authentication-derived identifiers, Precise location data, Probabilistic identifiers, Device characteristics, Non-precise location data, Device identifiers

Marketing Science Consulting Group, Inc.

J-18808-Ljbffr

2 days ago

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