Product Manager / eCommerce

Job Description

Job Description

About Delta Intelligent Building Technologies (Canada) Inc.(formerly known as Delta Controls).

Delta Intelligent Building Technologies (Canada) Inc. (a subsidiary of Delta Electronics) is a leading building controls manufacturer with over 300 partners in more than 80 countries. For over three decades, we have provided innovative building automation solutions for commercial, healthcare, education, and leisure facilities. We delivered the world’s first fully integrated BACnet building solution for HVAC, lighting, and access control.

Job summary

This role is responsible for defining, prioritizing, and driving the success of business-to-business (B2B) web and mobile e-commerce development experiences that meet customer needs and deliver measurable business outcomes (conversion, AOV, retention, and lifetime value).

You will own one or more e-commerce properties (e.g., brand sites, multi-brand storefronts, B2B portals) and work closely with design, engineering, marketing, merchandising, and operations to deliver and maintain scalable, high-performing online experiences.

You will identify product opportunities through customer research, analytics, market and competitive analysis, stakeholder input, and emerging e-commerce best practices. You will translate these insights into clear product vision, scope, roadmap, and detailed requirements, and you will guide from discovery to launch and iteration.

This role requires a strong balance of business and technical understanding, with a focus on customer journeys, conversion optimization, site performance, and commercial impact. You ensure alignment with executive leadership and partner teams so that initiatives are prioritized, delivered, and measured effectively.

The Product Manager is primarily strategic and market oriented. You are accountable for :

• Product vision and strategy for the e-commerce experience
• Roadmap definition and prioritization
• Requirements and user stories for new features and optimizations
• Commercial and go-to market alignment for launches.

You do not own detailed engineering design, firsthand coding, day-to-day site operations, or first-line customer support. Instead, you collaborate with external or internal project managers, engineering, UX, data / analytics, marketing, and operations teams to ensure successful execution of the product strategy.

Duties and Responsibilities

In this role, you will :

Partner with stakeholders (marketing, merchandising, operations, customer support, finance) to uncover high value opportunities and pain points across the ecommerce funnel (acquisition, browsing, checkout, post purchase).

Develop and maintain a clear, outcome driven roadmap for the ecommerce websites and related experiences.

Monitor ecommerce trends, competitor sites, and best in class experiences across industries.

Clearly articulate product vision, success metrics, and target customer segments.

Lead cross functional discussions to align on scope, priorities, tradeoffs, and timelines.

Collaborate with UX and product design to validate concepts through prototypes, user testing, and experimentation.

Coordinate with marketing, merchandising, and operations on launch planning, content readiness, and change management.

Monitor post release performance and feedback to identify enhancements and follow on tests.

Take on additional responsibilities as business needs evolve.

Required Skills and Abilities

Work Location : In Office 3 days a week

City : Surrey

Type : full-time, Permanent

Salary : 90,000 - 110,000 CAD

This range reflects the minimum and maximum target payable for the base salary of new hires across all Canadian locations. Actual compensation may vary outside this range and is dependent on various factors.

Why work for us?

We provide fantastic opportunities to individuals passionate about business and technology. Delta Electronics products are the most energy efficient power products in the industry and our company is perfect for those who want to create, design and build sustainable solutions using massively scalable, big-data architecture, with a strong focus on building automation. Here are some of the Delta perks you’ll receive from day 1!