Operations Rep Data Entry Remediation

Posting Number : 65595

Work Location Type : Onsite

Job Code : 1244

Location : National Hub-Ontario

Reports to : Manager Sort Hub Operations Systems

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As Canada’s leading integrated freight, package, and logistics provider, we’ve been helping promises get where they need to be for more than 60 years. How does the magic happen? The journey starts with you . The places we go, the elements we brave, the promises we deliver – it’s all possible because of our people. So, whether you’re looking to build new skills, make an impact in your community, or inspire your team, we go there for you.

Description

The Rep Data Entry Operation Remediation is responsible for remediation, preparation, and clearing of items routed to specific sort workstations by including missing shipping information to the item and in the system to allow for accurate routing and billing within the sortation system.

Responsibilities

• Conduct a visual review of items routed via the sortation system to assess missing information and determine the resolution
• Respond to requests from customers to ascertain which product / service or information is required
• Scan barcodes, reprint and / or over-label as needed for resolution
• Data entry of destination and shipment information to ensure packages are correctly routed (US / International Shipments)
• Prepare and ensure paperwork is completed as appropriate for the package
• Escalate unresolved issues of missing information to Customer Shipment Resolution (CSR)
• Use or maintain organization assets (e.g., machinery, equipment, vehicles, computers) in accordance with established guidelines.
• Work with multiple software applications and programs simultaneously to troubleshoot and add the missing information

Experience

POSTING DETAILS

Location : National Hub Ontario- 325 Humber College Blvd. Etobicoke

Hours of Work : Monday-Friday : 3 : 30pm-11 : 30pm

Working Conditions : Warehouse Environment

Posting Number : 65595

Reports to : Manager Sort Hub Operations Systems

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