Customer Service Representative

Overview

✈️ Who we are : Chartright Air Group is an innovator within the Canadian aviation industry, offering tailored private jet charter, turn-key aircraft management, aircraft maintenance and FBO services. Our commitment to safety, customer service, and operational excellence has established us as the leading provider of private jet service in Canada.

For over 35 years, we've built a reputation for safety, service excellence, and innovation. Our passionate team of aviation professionals thrive in a fast-paced, customer-driven environment where continuous improvement is encouraged and celebrated.

Why Chartright?

• Make an Impact : Help shape the future of a growing aviation company.
• Be Part of a Winning Team : Work with talented professionals who value collaboration and excellence.
• Drive Change : Contribute to our ongoing transformation and growth, using your unique skills to improve processes and deliver results.
• Grow Your Career : Access opportunities for personal and professional development.
• Competitive Benefits : Enjoy a competitive compensation package, including 100% company-paid extended health and dental coverage.
• Employee Perks : We offer a variety of partnerships, offering discounts for employees and their families.
• Plan Ahead : Benefit from our generous RRSP / DPSP matching program.

About the Role

Are you passionate about delivering exceptional customer service and creating memorable experiences for high-end clients? Our Fixed Base Operation (FBO) in Kitchener / Waterloo is seeking a dedicated and enthusiastic Customer Service Representative for a temporary one-year position. This is a unique opportunity to work in private aviation, where you'll be interacting with elite clientele and ensuring their needs are met with the highest level of professionalism and care. Join us and be a part of a dynamic team committed to excellence in every detail.

What You’ll Do

What You Bring

Hours of Work

Available and flexible to work rotating shifts including weekends, statutory holidays and evenings as well as overtime when needed.

Diversity & Inclusion

We respect and value the diversity of our people. We strive to create an environment where employees can be themselves and where our differences are celebrated. We welcome all applicants and encourage individuals who identify with any of the protected grounds under the human rights legislation to apply to any open role.

We are committed to fair and equitable hiring practices; our hiring and selection process is conducted in accordance with all employment legislation and the Human Rights Code of Canada. If you require accommodation during the hiring and selection process, please advise the recruiter or contact HR@chartright.com.

Ready to take off with us? Apply today and help shape the future of aviation. We thank all applicants for their interest. Only those selected for an interview will be contacted.

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