Coordinator, Customer Service - Corrugated

AtlanticToronto, ON, CA

30+ days ago

Salary

CA$50,000.00–CA$60,000.00 yearly

Job type

Full-time

Job description

Posting Details

Job Details

Description

Reporting to the Customer Service Manager, the Customer Service Coordinator is responsible for providing inside sales / customer service support to new / existing customers.

Responsibilities :

Act as a liaison between customer and production - tracking and communicating order status.
Track and report inventory.
Arrange shipping, invoicing, customs, scheduling, quality complaints, and tracks orders.
Provide backup for the Production Assistant / Receptionist and the Material Coordinator.
Provide back up for quoting.
Work with sales representatives, production staff, and management on special projects requiring sales / service expertise.
Work safely, reporting hazards and unsafe conditions, and takes all reasonable measures to protect themselves and their co-workers.
Use and or wear personal protective equipment that the company requires to be used or worn.
Work in compliance with the responsibilities as outlined in the Ontario Occupational Health & Safety Act and the Industrial Regulations and with the Company’s safe practices and procedures
Other duties as required

Qualifications :

Post secondary education

Proficient in MS Word and Excel

Must be mathematically inclined

Knowledge of Amtech a definite asset

Strong / effective communication skills

Good organizational skills and the ability to prioritize

Must be a team player committed to maintaining desired service levels

Exhibit a sense of urgency and be able to demonstrate the ability to solve problems in a fast paced environment

Ability to present themselves in a professional manner

Atlantic Packaging is dedicated to fostering an inclusive environment where all colleagues and customers feel valued and supported. We are committed to developing our team to reflect the diversity of our communities in which we live and work and seek applicants with a wide range of abilities. If you require accommodation, please contact.

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