Digital Sales Specialist (DSS) - Technology Sales

Introduction

Join IBM Canada’s fast‑paced Digital Sales team where you’ll drive high‑volume pipeline growth, engage customers through digital channels, and close deals at pace. As a Digital Sales Specialist (DSS) you will partner with Digital Technical Specialists, Marketing, and Business Partners to present compelling value propositions, design PoCs, and support upsell and cross‑sell efforts with customers. Digital Sales Specialists operate well in ambiguity, are self‑starters, and are excited to find solutions to unique customer problems.

Your Role and Responsibilities

As a Digital Sales Specialist, you will become a trusted advisor for IBM customers and prospects, engaging with IBM technical and ecosystem partners. You will collaborate on client engagements during the critical early phases of the sales cycle, guiding prospects to our award‑winning technology solutions. Your success in this role will contribute to the prosperity of your career, team, and clients.

Your Primary Responsibilities Include

Account Planning and Stakeholder Management

• Proactively reach out to clients using digital tools (telephone, email, social media) to engage prospects and existing customers to identify new opportunities (up‑sell / cross‑sell or new customer).
• Engage in planning with colleagues (Digital Technical Specialists and Sales Development Representatives) on a tactical territory plan regularly.
• Meet weekly KPIs for outbound activities (e.g., 100+ calls per week, 200 activities such as emails and LinkedIn interactions) and achieve quarterly targets.

Sales Execution

Managing for Growth

Preferred Education

Bachelor's Degree

Required Technical and Professional Expertise

Preferred Technical and Professional Experience

Seniority Level

Mid‑Senior level

Employment Type

Full‑time

Job Function

Sales and Business Development

Industries

IT Services and IT Consulting

Location

Scarborough, Ontario, Canada

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