Talent.com
Millennium 1 Solutions
Remote Customer Service Representative – InvestmentsMillennium 1 Solutions • Saint-Basile, New Brunswick
Remote Customer Service Representative – Investments

Remote Customer Service Representative – Investments

Millennium 1 Solutions • Saint-Basile, New Brunswick
30+ days ago
Salary
CA$17.50 hourly
Job type
  • Full-time
  • Remote
Job description

Description

With people at the heart of our success, NTT DATA is committed to attracting and growing the best talent and providing an environment where everyone feels they can belong and their contribution matters. It’s our belief in possibility that drives us, but it’s our people that make it happen. At NTT DATA, what you do matters.
A Career at NTT DATA Means:
  • Having ongoing opportunities to GROW your career- we offer barrier-free learning with multiple self-learning tools available.
  • Being part of a global organization where you can BELONG - in an inclusive working environment where you are free to be your best self. We’re committed to building a people-focused environment where you can shine, no matter who you are.
  • Belonging to a team where you can make a DIFFERENCE - to your clients, colleagues, and communities. Your ideas are embraced, impactful, and keep us agile.
  • Being part of a global PIONEER – where you gain exposure to our Fortune 500 clients and world-leading global technology partners and work with a network of over 40,000 smart and diverse colleagues across 57 countries, delivering services in over 200 countries.
What else does NTT DATA Offer? We’re glad you asked!
  • All equipment required for you to be successful in your role
  • Virtual paid training
  • Comprehensive benefits package (medical, vision, and dental)
  • Employee Assistance Program
  • RRSP program options
  • Short- and Long-Term Disability options
  • Rewards and Recognition programs
  • Internal career advancement opportunities
Position Overview:As a Customer Service Representative, you will be responsible to provide telephonic support to Shareholders, their representatives, and the investment community. Our Customer Service Representatives will ensure all activities, including those that contribute to the satisfaction of customers, are met.Position: Customer Service RepresentativePosition Status: Full Time – Work from HomeHours of Work: Monday-Friday 8:00am-6:30pm ESTLocation: NS, NB, PEI, ON, MB, ABSalary:
  • All Other Provinces: $17.50 English/$19.50 Bilingual (Eng/French)
  • Ontario: $19.35 English/$20.50 Bilingual (Eng/French)
Responsibilities:
  • Answer incoming telephone inquiries in accordance with Call Center guidelines.
  • Follow up on escalated calls, as required.
  • Submit fulfillments or research cases for callers’ inquiries if applicable.
  • Identify and inform Supervisor of complaints as well as trends and opportunities to improve service levels, apparent by the nature and number of inquiries.
  • Develop a thorough knowledge and understanding of the services offered by clients to their Shareholders and keep up to date on circumstances which affect the Shareholders.
  • Ensure compliance with policies and procedures and regulatory requirements.
  • Maintain a professional tone and positive attitude to callers.
  • Responsible for answering calls for a baseline of 7 hours daily.
  • A self-starter and takes initiative to take on new projects and additional responsibilities.
  • Other duties and responsibilities as assigned.

Requirements:

  • Strong communication skills (written, verbal and listening).
  • High School Diploma/equivalent education.
  • 1-3 years call center experience with heavy call volume.
  • Advanced knowledge of PCs, familiarity with system navigation, and strong keyboard skills.
  • Able to endure prolonged seating/standing associated with the performance of essential functions.
  • Highly self-motivated, self-reliant, self-competitive and will push themselves to exceed expectations.
  • Has a strong ability to take action to meet and exceed customer expectations with integrity.
Diversity. Equity. Inclusion.
Unleashing the power of being unique.
We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, color, sex, religion, national origin, disability, pregnancy, marital status, sexual orientation, gender reassignment, veteran status, or other protected category.
At NTT DATA what you do matters. Because here YOU can.NBIND
Create a job alert for this search

Remote Customer Service Representative – Investments • Saint-Basile, New Brunswick

Similar jobs

IELTS Private Tutoring Jobs Edmundston

SuperprofEdmundston, Canada
CA$20.00 hourly
Full-time +1

Superprof is Canada's #1 tutoring platform, and we're actively recruiting passionate tutors! Whether you're a student, a professional, or simply someone who loves teaching, join the largest communi... Show more

 • Promoted

Earn money by taking surveys - Remote

AlmediaEdmundston, New Brunswick, Canada
Remote
Full-time

Get paid for testing apps, games and surveys.Almedia runs a dynamic platform where users earn money online by completing tasks, playing games, and filling out surveys.Since our launch 5 years ago, ... Show more

 • Promoted

Remote Sales Advisor for Customer Service

HMG CareersEdmundston, NB, CA
Remote
Full-time

Embrace the flexibility of remote work as a Sales Advisor in Customer Service.This full-time position allows you to control your schedule and aims for upward mobility.As a Sales Advisor, your role ... Show more

 • Promoted

Remote Customer Service Agent Role

Spade RecruitingEdmundston, NB, CA
Remote
Full-time

Join our team as a Remote Customer Service Agent dedicated to assisting clients and delivering exceptional service every day.We seek self-driven individuals with excellent product knowledge who can... Show more

 • Promoted

Télétravail - Représentant À La Clientèle Bilingue, Service Gouvernemental

NQX CanadaEdmundston, Canada
Remote
Full-time +1

Êtes-vous reconnu pour vos compétences communicationnelles et votre capacité à établir des liens avec les gens ? Nous recrutons actuellement pour des postes à temps partiel et à temps plein basés a... Show more

 • Promoted

Bilingual Customer Service Representative

Irving Oil Ltd.Edmundston, NB, CA
Full-time

Your goal will be ensuring all concerns of the customer will be served, including account maintenance, billing inquiries, ordering products, and general contact with the company.Your success will b... Show more

 • Promoted

Customer Service Agent - 50k-60k/Year - Remote

Spade RecruitingEdmundston, New Brunswick
Remote
Full-time
Quick Apply

We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization.This position will work with multiple clients throughout the day pr... Show more

 • Promoted

IELTS Private Tutoring Jobs Baker Brook

SuperprofBaker Brook, Canada
CA$20.00 hourly
Full-time +1

Superprof is Canada's #1 tutoring platform, and we're actively recruiting passionate tutors! Whether you're a student, a professional, or simply someone who loves teaching, join the largest communi... Show more

 • Promoted

Earn money testing apps - Remote

AlmediaSt. Basile 10, New Brunswick, Canada
Remote
Full-time

Get paid for testing apps, games and surveys.Almedia runs a dynamic platform where users earn money online by completing tasks, playing games, and filling out surveys.Since our launch 5 years ago, ... Show more

 • Promoted

Earn Money By Taking Surveys - Remote

AlmediaEdmundston, Canada
Remote
Full-time

Get paid for testing apps, games and surveys.Almedia runs a dynamic platform where users earn money online by completing tasks, playing games, and filling out surveys.Since our launch 5 years ago, ... Show more

 • Promoted

Work From Home - Customer Service Government Representative, Bilingual

NQX CanadaEdmundston, NB, Canada
Remote
Full-time

Are you known for your excellent communication skills and your ability to connect with people? We are gearing up to hire full-time representatives for upcoming positions in New Brunswick.Bilingual ... Show more

 • Promoted

Customer Service - Work from Home - 50k-60k / Year

Spade RecruitingEdmundston, New Brunswick
Remote
Full-time
Quick Apply

We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization.This position will work with multiple clients throughout the day pr... Show more

 • Promoted

Bilingual Customer Service Representative

Irving OilEdmundston, NB, CA
Full-time

As a Bilingual Customer Service Representative, you will be the first point of contact for all customers with Irving Energy.Your goal will be ensuring all concerns of the customer will be served, i... Show more

 • Promoted

Finance Private Tutoring Jobs Baker Brook

SuperprofBaker Brook, Canada
CA$20.00 hourly
Full-time +1

Superprof is Canada's #1 tutoring platform, and we're actively recruiting passionate tutors! Whether you're a student, a professional, or simply someone who loves teaching, join the largest communi... Show more

 • Promoted

English Private Tutoring Jobs Edmundston

SuperprofEdmundston, Canada
CA$20.00 hourly
Full-time +1

Superprof is Canada's #1 tutoring platform, and we're actively recruiting passionate tutors! Whether you're a student, a professional, or simply someone who loves teaching, join the largest communi... Show more

 • Promoted

Finance Private Tutoring Jobs Edmundston

SuperprofEdmundston, Canada
CA$20.00 hourly
Full-time +1

Superprof is Canada's #1 tutoring platform, and we're actively recruiting passionate tutors! Whether you're a student, a professional, or simply someone who loves teaching, join the largest communi... Show more

 • Promoted

Télétravail - Représentant à la clientèle bilingue, Service gouvernemental

NQX CanadaEdmundston, NB, Canada
Remote
Full-time +1

Êtes-vous reconnu pour vos compétences communicationnelles et votre capacité à établir des liens avec les gens ? Nous recrutons actuellement pour des postes à temps partiel et à temps plein basés a... Show more

 • Promoted

Earn extra income - Remote

AlmediaSaint-Hilaire, New Brunswick, Canada
Remote
Full-time

Get paid for testing apps, games and surveys.Almedia runs a dynamic platform where users earn money online by completing tasks, playing games, and filling out surveys.Since our launch 5 years ago, ... Show more

 • Promoted

Flexible Remote Sales Representative

HMG CareersEdmundston, New Brunswick, Canada
Remote
Full-time

Take advantage of this exciting remote sales representative position with flexible working hours.Serve clients by offering valuable benefits advice and protection tailored to their needs.In this fu... Show more

 • Promoted

Remote Customer Service Sales

HMG CareersEdmundston, NB, CA
Remote
Full-time

This full-time position offers flexible work hours and ample opportunities for advancement into management roles.You will work remotely to serve clients and offer valuable advice and protection to ... Show more