Talent.com
Millennium 1 Solutions
Remote Customer Service Representative – InvestmentsMillennium 1 Solutions • Saint-Basile, New Brunswick
Remote Customer Service Representative – Investments

Remote Customer Service Representative – Investments

Millennium 1 Solutions • Saint-Basile, New Brunswick
30+ days ago
Salary
CA$17.50 hourly
Job type
  • Full-time
  • Remote
Job description

Description

With people at the heart of our success, NTT DATA is committed to attracting and growing the best talent and providing an environment where everyone feels they can belong and their contribution matters. It’s our belief in possibility that drives us, but it’s our people that make it happen. At NTT DATA, what you do matters.
A Career at NTT DATA Means:
  • Having ongoing opportunities to GROW your career- we offer barrier-free learning with multiple self-learning tools available.
  • Being part of a global organization where you can BELONG - in an inclusive working environment where you are free to be your best self. We’re committed to building a people-focused environment where you can shine, no matter who you are.
  • Belonging to a team where you can make a DIFFERENCE - to your clients, colleagues, and communities. Your ideas are embraced, impactful, and keep us agile.
  • Being part of a global PIONEER – where you gain exposure to our Fortune 500 clients and world-leading global technology partners and work with a network of over 40,000 smart and diverse colleagues across 57 countries, delivering services in over 200 countries.
What else does NTT DATA Offer? We’re glad you asked!
  • All equipment required for you to be successful in your role
  • Virtual paid training
  • Comprehensive benefits package (medical, vision, and dental)
  • Employee Assistance Program
  • RRSP program options
  • Short- and Long-Term Disability options
  • Rewards and Recognition programs
  • Internal career advancement opportunities
Position Overview:As a Customer Service Representative, you will be responsible to provide telephonic support to Shareholders, their representatives, and the investment community. Our Customer Service Representatives will ensure all activities, including those that contribute to the satisfaction of customers, are met.Position: Customer Service RepresentativePosition Status: Full Time – Work from HomeHours of Work: Monday-Friday 8:00am-6:30pm ESTLocation: NS, NB, PEI, ON, MB, ABSalary:
  • All Other Provinces: $17.50 English/$19.50 Bilingual (Eng/French)
  • Ontario: $19.35 English/$20.50 Bilingual (Eng/French)
Responsibilities:
  • Answer incoming telephone inquiries in accordance with Call Center guidelines.
  • Follow up on escalated calls, as required.
  • Submit fulfillments or research cases for callers’ inquiries if applicable.
  • Identify and inform Supervisor of complaints as well as trends and opportunities to improve service levels, apparent by the nature and number of inquiries.
  • Develop a thorough knowledge and understanding of the services offered by clients to their Shareholders and keep up to date on circumstances which affect the Shareholders.
  • Ensure compliance with policies and procedures and regulatory requirements.
  • Maintain a professional tone and positive attitude to callers.
  • Responsible for answering calls for a baseline of 7 hours daily.
  • A self-starter and takes initiative to take on new projects and additional responsibilities.
  • Other duties and responsibilities as assigned.

Requirements:

  • Strong communication skills (written, verbal and listening).
  • High School Diploma/equivalent education.
  • 1-3 years call center experience with heavy call volume.
  • Advanced knowledge of PCs, familiarity with system navigation, and strong keyboard skills.
  • Able to endure prolonged seating/standing associated with the performance of essential functions.
  • Highly self-motivated, self-reliant, self-competitive and will push themselves to exceed expectations.
  • Has a strong ability to take action to meet and exceed customer expectations with integrity.
Diversity. Equity. Inclusion.
Unleashing the power of being unique.
We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, color, sex, religion, national origin, disability, pregnancy, marital status, sexual orientation, gender reassignment, veteran status, or other protected category.
At NTT DATA what you do matters. Because here YOU can.NBIND
Create a job alert for this search

Remote Customer Service Representative – Investments • Saint-Basile, New Brunswick

Similar jobs

Remote Client Service Representative

Spade RecruitingEdmundston, NB, CA
Remote
Full-time

Elevate your career as a Remote Client Service Representative.Provide exceptional customer service while assisting clients with their needs from home.In this exciting position, you will work closel... Show more

 • Promoted

Edmundston Bilingual Customer Service Role

Cannabis NB websiteEdmundston, NB, CA
Full-time

Embrace a bilingual role at Cannabis NB as a Bilingual Customer Service Representative in Edmundston.This position focuses on providing exceptional support and engaging customer experiences in the ... Show more

 • Promoted

Représentant des Ventes Internes au sein de United Rentals

United RentalsEdmundston, NB, CA
Full-time

Intégrez United Rentals en tant que Représentant des Ventes Internes, un rôle essentiel pour servir nos clients.Offrez des devis, gérez des commandes et assurez un service client hors pair.Ce poste... Show more

 • Promoted

Bilingual Territory Sales Representative

Irving Oil Ltd.Edmundston, NB, CA
Full-time

Competitive Compensation - Including an annual bonus plan, and a pension plan.Flexible Benefits Plan – In effect from day one and offers three levels of coverage to select from to meet your unique,... Show more

 • Promoted

Global Remote Recruiter | Earn $3k-$11k per Placement

RecXchangeEdmundston, NB, CA
Remote
Full-time

A global recruitment collaboration platform is seeking independent recruiters to access live client roles and earn placement fees for successful placements.With the opportunity to work remotely, re... Show more

 • Promoted

English Private Tutoring Jobs Baker-Brook

SuperprofBaker-Brook, New Brunswick, CA
Full-time

Superprof is Canada's #1 tutoring platform, and we're actively recruiting passionate tutors! Whether you're a student, a professional, or simply someone who loves teaching, join the largest communi... Show more

 • Promoted

Field Sales Specialist – Uncapped Earnings & Great Benefits

Rogers Communications, Inc.Edmundston, NB, CA
Full-time

A leading telecommunications company is looking for a Field Sales Specialist in Edmundston, New Brunswick.This role involves selling products directly to customers at their homes, generating new sa... Show more

 • Promoted

Représentant(e) des Ventes Internes

0050 United Rentals of Canada, Inc.Edmundston, NB, CA
Full-time

United Rentals invites you to apply for the position of Internal Sales Representative.As a key resource for our customers and a consultant for our division, you will suggest solutions, provide quot... Show more

 • Promoted

Earn Money By Taking Surveys - Remote

AlmediaEdmundston, Canada
Remote
Full-time

Get paid for testing apps, games and surveys.Almedia runs a dynamic platform where users earn money online by completing tasks, playing games, and filling out surveys.Since our launch 5 years ago, ... Show more

 • Promoted

Complete Online Surveys For Cash (Up to $25/per)

Earn HausEdmundston, NB, CA
Full-time +1

Looking for people to participate in taking online surveys for Fortune 500 brands.All you need to do is complete online surveys by sharing your opinion.You will help influence brand decisions on se... Show more

 • Promoted

Earn Cash From Taking Surveys Online

Earn HausEdmundston, NB, CA
Full-time +1

Looking for people to participate in taking online surveys for Fortune 500 brands.All you need to do is complete online surveys by sharing your opinion.You will help influence brand decisions on se... Show more

 • Promoted

Représentant des ventes internes

Rexel CanadaEdmundston, NB, CA
Full-time

Représentant des ventes internes – Edmundston, NB.Nous sommes actuellement à la recherche d’un Représentant des ventes internes pour notre succursale à Edmundston, NB afin d’offrir un service à not... Show more

 • Promoted

Independent Recruiter Opportunity with Global Client Access

RecXchangeEdmundston, NB, CA
Part-time

Step into a revolutionary recruiting role with global access! Focus exclusively on finding talent and reap substantial rewards through placement fees with ultimate flexibility.This opportunity is t... Show more

 • Promoted

Customer Service Representative

Circle KEdmundston, NB, CA
Full-time

Store 6002119: 191 Rue Victoria, Edmunston, New Brunswick E3V 2J1.Customer Service Representative.As a Customer Service Representative, You Will Enjoy.Opportunities for fast career advancement.Year... Show more

 • Promoted

Customer Service - Work from Home - 50k-60k / Year

Spade RecruitingEdmundston, NB, CA
Remote
Full-time

We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization.This position will work with multiple clients throughout the day providin... Show more

 • Promoted

Online Survey Participant: Work Remote and Earn Up To $25 Per Survey

Earn HausEdmundston, NB, CA
Remote
Full-time +1

Looking for people to participate in taking online surveys for Fortune 500 brands.All you need to do is complete online surveys by sharing your opinion.You will help influence brand decisions on se... Show more

 • Promoted

Représentant(e) des Ventes Internes

United RentalsEdmundston, NB, CA
Full-time

We don’t just “talk the talk!” We’re an award-winning company (recently named a Glassdoor Best Place to Work in 2026) that truly cares about our people - that’s why we offer best‑in‑class benefits ... Show more

 • Promoted

Arithmetic Private Tutoring Jobs Baker-Brook

SuperprofBaker-Brook, New Brunswick, CA
Full-time

Superprof is Canada's #1 tutoring platform, and we're actively recruiting passionate tutors! Whether you're a student, a professional, or simply someone who loves teaching, join the largest communi... Show more

 • Promoted

Customer Service Role at Circle K

Circle KEdmundston, NB, CA
Full-time

Become a Customer Service Representative at Circle K in Edmunston, New Brunswick, where every day brings new challenges.Benefit from a flexible schedule, a supportive environment, and career advanc... Show more

 • Promoted

Door-to-Door Field Sales Specialist — NB

Rogers Communications, Inc.Edmundston, NB, CA
Full-time

A leading telecommunications company in New Brunswick is seeking a Field Sales Specialist to join their team.The ideal candidate will thrive in sales, utilizing strong communication and negotiation... Show more