Amazon Account Manager, Canada

Amazon Account Manager, Canada

Function : Sales Location :

Toronto, ON, CA

Work Arrangement : Hybrid

Position Title : Wella Canada – Amazon Manager

Department : Sales - Ecommerce

Location : Toronto, Canada (Hybrid Schedule)

Reports to : VP Global Ecommerce

Scope : Canada

ABOUT THE WELLA COMPANY

Together,  WE  enable individuals to look, feel, and be their true selves.

Wella Company is one of the world’s leading beauty companies, comprised of a family of iconic brands such as Wella, Clairol, OPI, Nioxin and ghd. With 6,000 employees globally, presence in over 100 countries, Wella Company and its brands enable consumers to look, feel, and be their true selves. As innovators in the hair and nail industry, Wella Company empowers its people to delight consumers, inspire beauty professionals, engage communities, and deliver sustainable growth to its stakeholders.

The Role :

The Amazon Account Manager is responsible for owning and driving a profitable successful business on Amazon Canada. The role is will maintain and optimize the catalog, manage demand planning, and ensure a seamless retail and supply chain experience across Amazon platforms. This role involves analyzing business performance, developing sales plans, and executing strategies to drive revenue growth and improve key performance indicators.

Key Responsibilities :

• Maintain and optimize catalog across all Amazon from a retail and supply chain perspective (code changes, supply OOS, accurate forecasting).
• Analyze and interpret on-going business / product performance and action recommendations to improve key KPIs (net revenue, consumption, traffic, average selling price, etc.)
• Develop net revenue targets during annual planning, monitor and develop sales plans to reach those goals with tangible building blocks.
• Leverage and manage external retail agency to ensure content and catalog excellence is maintained with ability to prioritize tasks, timelines, and overall objectives.
• Manage demand planning and supply chain processes to maximize in-stock / fill rates.
• Support brand / sales initiatives and drive sales through best-in-class PDPs and brand stores.
• Partner with brand teams to ensure all Amazon needs are met and deliver category-leading experience to customers.
• Liaise with Amazon CSM team and Wella AMZ team to execute day-to-day business operations and across key sales events.
• Evaluate profitability across promotions, brands, and potential initiatives to determine impact across P&L.
• Support new launches via merchandiser and agency to ensure NIS is complete and best-in-class launch steps are taken throughout launch.
• Run A / B tests and building reports / case studies with learnings to refine strategy further.
• Perform site audits, competitor analysis, striving for category leadership
• Continual audits to assess areas of opportunity to drive NR / consumption and apply best practices across all brands.

Minimum Qualifications :