Helpdesk Technician

34494 McClary Ave, Abbotsford, BC V2S 7N3, Canada

Job Description

Posted Tuesday, March 26, 2024 at 7 : 00 AM

Silver Hills started in 1989 with a mission to Empower, Educate, and Inspire People to Live Healthier Lives. We believe investing in your own health is the greatest gift you can give someone because when you are healthy, you will have more to share. Joining our family means being part of a quickly growing community that is truly committed to delivering healthy, great tasting products that are made with care. The Silver Hills team gives you the opportunity to grow and contribute to a healthy and sustainable vision. If you are excited by the idea of sharing your passion for healthy and delicious food with like-minded individuals and bringing great tasting products to consumers across North America and beyond, we want to hear from you!

Position : Help Desk Technician Reports to : Senior IT Manager

We are looking for a Help Desk Technician to join our IT Team! Our Help Desk Technician is responsible for maintaining networks, software, and equipment, resolving technical problems, and providing general IT support and assistance.

You will have a chance to hone your skills plus support and work alongside with another Help Desk Technician. You will also be exposed to the business side of things supporting new systems implementation and other special projects. The primary challenge is to stay organized and deliver exceptional customer service to your internal stakeholders while juggling competing priorities and tight deadlines.

Here is who you are…

Drive & motivation

• You are support oriented and find customer service quite rewarding
• You are motivated by challenges and willing to put in extra time to get the job done
• You love technology and coming up with new cost-effective solutions
• You are a problem solver who can make sound professional judgement

Character & Abilities

Experience

Nice-to-Have

What you will do

Why join us

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