Customer Service / Technical Sales

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Great — here’s the updated bilingual job posting with the added responsibility for overseeing technicians and subcontractors (sub-trades) . This version includes all roles, responsibilities, and qualifications, ready for platforms like Indeed, Jobillico, or LinkedIn.

Customer Service & Technical Sales Coordinator

Full-Time | On-site | Dorval, QC

Industry : Security Systems (Alarms, Access Control, Cameras)

Languages : French & English (Fluent – spoken and written)

Experience In Security Hardware Required

Join Securo – Protecting What Matters in Montreal for over 35 years.

We are looking for a bilingual, experienced individual to manage customer service, technical sales, and the coordination of installations and service work. This hybrid role is ideal for someone with experience in the security hardware industry—whether as a dispatcher, technician, operations supervisor, or technical coordinator.

Key Responsibilities

️ Customer Support & Coordination

• Answer customer inquiries by phone, email, and text in both French and English
• Troubleshoot basic technical issues related to alarm, access control, and CCTV systems
• Schedule and follow up on technician visits and service calls
• Open, track, and close service tickets in coordination with dispatch
• Act as a point of contact between the technical team and the client

Technical Sales & Project Support

Team Oversight : Technicians & Sub-Trades

Required Skills & Experience

Why Join Securo?

TO APPLY

Send your resume with a short message explaining your background in security systems and team coordination.

FRANÇAIS

Coordonnateur(trice) Service à la Clientèle & Ventes Techniques

Temps plein | En présentiel | Dorval, QC

Secteur : Systèmes de sécurité (alarme, contrôle d’accès, caméras)

Langues : Français et anglais (parlé et écrit – exigé)

Expérience dans le matériel de sécurité requise

Depuis plus de 35 ans, Securo protège ce qui compte.

Nous recherchons un(e) professionnel(le) bilingue expérimenté(e) pour gérer le service client, les ventes techniques et la coordination des installations et interventions sur site. Ce poste hybride est idéal pour une personne ayant œuvré dans une entreprise de sécurité, en tant que répartiteur(trice), technicien(ne), superviseur(trice) ou coordonnateur(trice) technique .

Responsabilités Principales

️ Service client & coordination

Support aux ventes techniques & projets

Responsable des techniciens & sous-traitants

Profil Recherché

Pourquoi travailler chez Securo ?

POUR POSTULER

Envoyez votre CV hr@securo.com accompagné d’un court message décrivant votre expérience en sécurité et coordination d’équipe.

Seniority level

Seniority level

Mid-Senior level

Employment type

Employment type

Full-time

Job function

Job function

Information Technology

Industries

Security and Investigations

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