Associate Manager - Client Services

Job description Infosys is seeking an Associate Manager of Client Services. The Associate Manager–Client Services (AMCS) is responsible for all client interfaces within the assigned account scope. The AMCS works together with their manager (Manager-Client Services / Senior Manager–Client Services) to build an account plan and is responsible for client management based on the account plan. Usually, the AMCS handles a single account or part of a large account, with an indicative annual book of business of up to $10 million. Location for this role is : Montreal, Canada Role Description :

• Client relationship management and business development : manage client relationships, build a portfolio up to $10M, own the opportunity management cycle : Prospect-Evaluate-Propose-Close
• Client delivery assurance : collaborate with all delivery stakeholders involved to ensure fulfilment of all commitments to the client
• Account planning and governance : create the account plan including relationships required, opportunities to be pursued, price decisions, etc.About Infosys Manufacturing : Infosys partners with industrial manufacturers to create an integrated manufacturing ecosystem that reinforces core strengths. We help manufacturing enterprises adopt advanced tools to navigate the complexities of IT-OT (Operational Technology) integration as well as innovation at a product, process and business level.