Account Executive

The Small Business Account Executive is responsible for acquiring new small business customers and expanding existing relationships within an assigned service territory. This role uses a consultative sales approach to deliver Internet, phone, and TV solutions to a wide range of local businesses, including retail, professional services, agriculture-related operations, hospitality, and other small enterprises.

This is a results-driven, relationship-focused position that combines proactive prospecting, in-person engagement, and ongoing account management.

This is an on-the-road position and you will be provided with a company vehicle/gas card.

Key Responsibilities

Sales & Business Development

• Identify, prospect, and close new small business customers within assigned territories

• Grow market share across rural and regional areas

• Conduct needs-based sales conversations to recommend appropriate Internet, phone, and TV solutions

• Build and maintain a strong sales pipeline through cold outreach, referrals, and community engagement

Account Management

• Manage and grow a portfolio of small business accounts

• Identify upsell and cross-sell opportunities as customer needs evolve

• Partner with internal teams to ensure a smooth onboarding and implementation experience

• Serve as a trusted advisor and primary point of contact for assigned customers

Territory & Market Engagement

• Develop a strong understanding of local markets, competitors, and customer needs

• Represent the organization at community events, chambers of commerce, and local business initiatives

• Provide feedback to leadership on market trends, pricing, competition, and product opportunities

Administration & Reporting

• Maintain accurate and up-to-date records within CRM systems

• Track sales activity, pipeline performance, and revenue forecasts

• Consistently meet or exceed monthly and quarterly sales targets

Qualifications & Experience

Required

• 2+ years of experience in B2B or small business sales (telecom, technology, or services preferred)

• Strong prospecting, negotiation, and closing skills

• Comfortable conducting sales outreach in person, by phone, and through digital channels

• Valid driver’s license with the ability to travel within rural and regional areas

• Strong communication, organizational, and time management skills

Preferred

• Experience selling Internet, telecommunications, or technology solutions

• Knowledge of rural and regional business environments

• Experience with CRM platforms such as Salesforce, Spotio, Pipedrive, or similar

Skills & Attributes

• Self-motivated with an entrepreneurial mindset

• Results-oriented with strong accountability

• Consultative sales approach focused on solving customer challenges

• Comfortable working independently in a field-based role

• Strong relationship builder with a community-first approach
  
  Salary: $85,000 - $95,000 OTE
  
  AI may be used to support certain administrative aspects of our recruitment process. However, all applications and resumes are reviewed by qualified human reviewers, and all screening and hiring decisions are made solely by the hiring team.