Order Desk / Customer Service
AppleOneCONCORD, ON30+ days ago
Salary
CA$50,000.00 yearly
Job descriptionMin 3+ years customer service / order entry experience Must have previous experience from a manufacturing / production facility Must be on the ball –rush orders due to working with food products / critical quick turnaround due to expiry dates Knowledge / understanding consumer / manufacturing guidelines Proficient in excel (creating tables / adding filters), outlook Good verbal and written communication skills Must have neat handwriting
Customer Service / Admin
Location : Keele & Hwy 7 area
Hours : 7 : 00 -3 : 00pm (1 / 2 hr. lunch )
Salary : $50,000
Benefits : medical / dental / vision
Vacation : 4% on each pay
PERK : $120 / yr. towards steeled toed shoes
Duties and Responsibilities :
- Processing an assisting with Orders
- Provide exceptional customer service in everyday activities with internal and external customers via phone, fax, and email.
- Receive inbound calls of customer requests and provide resolution to customer concerns.
- Checking and coordinating production needs on the plant floor
- Communicates with other company departments in a respectful, friendly manner, always supplying accurate and complete information to their inquiries or when requesting information from them to assist with a customer question or need.
- Provides administrative support as requested
Skills and Qualifications :