Development Administrator

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Development Administrator

The Organization

Since1981 Ronald McDonald House Toronto has served as a place to call home forfamilies with seriously ill children undergoing treatment. Ronald McDonaldHouse Toronto encompasses a House for 81 families in downtown Toronto and sevenFamily Rooms in hospitals across the Greater Toronto Area and in Sudbury. Thefamilies we serve come from throughout Ontario across Canada and around theworld.

We are seeking a detail-oriented anddonor-focused Development Administrator to join our team at the Houselocated at 240 McCaul St. Toronto. Reporting to the Director of Development this role plays an essential part in supporting our fundraising operationsdonor communications and stewardship initiatives that strengthen relationshipswith our generous supporters and partners.

The Role

The Development Administrator provides administrative operational and donor relations support across theDevelopment Department. This role is ideal for a collaborative and organizedprofessional who takes pride in ensuring smooth operations accurate datamanagement and exceptional donor experiences.

You will play a key rolein maintaining donor records supporting event logistics preparingpresentations and communications and coordinating donor stewardship activitiesthat celebrate and sustain community engagement with Ronald McDonald HouseToronto.

Key Responsibilities Include

Donor Relations andCommunications

• Deliver exceptional customer service by managing and responding to donor inquiries or redirecting them to the appropriate team member.
• Provide compassionate support for in honour and in memory donations ensuring timely gift acknowledgements.
• Support donor stewardship plans through proactive outreach communications reports invitations invoices and payment reminders.
• Maintain accurate and timely donor records in Raisers Edge NXT.
• Support the creation and maintenance of online donation pages for fundraising partners and third-party community events.

Donor Experience andRevenue Development

Activations Events andOnsite Activities

Qualifications

Ronald McDonald House Toronto understands that forany role its possible that no one person will possess all of the desiredqualifications. The following is an outline of the qualifications we believeare important to bring to the position and / or develop while in the role.

About You

You are a proactive detail-oriented professionalwith strong communication and organizational skills. You thrive in acollaborative mission-driven environment and take pride in delivering anoutstanding donor experience. You are comfortable managing multiple prioritiesand bring a thoughtful service-oriented approach to your work.

Education& Experience

Experience working with CRM and fundraising databases; familiarity withRaisers Edge NXT is an asset.

KnowledgeSkills and Abilities

WhatWe Offer

At Ronald McDonaldHouse Toronto youre not just taking on a job; youre becoming part of amission that makes a tangible difference every day. As a member of our Development team you will help foster meaningfulconnections with donors and partners whose generosity supports families duringsome of their most challenging times.

In addition tomeaningful work that supports families during critical moments we offer :

Impact : Your role directly contributesto the comfort and well-being of families during some of their toughest times.

Supportive Environment : Access to our Employee &Family Assistance Program as well as a network of caring colleagues dedicatedto making a difference.

If youre looking to make a difference every dayin the lives of children and families submit your application today!

Ronald McDonald House Toronto is an EqualOpportunity Employer.

Ronald McDonald House Toronto is committedto diversity and inclusiveness in the workplace and as an equal opportunityemployer we are committed to establishing a qualified workforce that isreflective of the diverse population and families we support.

We encourage applications from members ofgroups that have been historically marginalized including but not limited toAboriginal Indigenous Metis and Inuit peoples racialized groups / persons ofcolour people with varying abilities members of visible minority groupsLGBTQ2S those who identify as women and other equity-seeking groups.

When contacted for a job opportunityplease advise the People and Culture team of any accommodation needed inaccordance with the Accessibility for Ontarians with Disabilities Act 2005 andthe Ontario Human Rights Code to ensure you have access to an equitableprocess. We request that you provide your accommodation request as soon asreasonably practicable. Any information received relating to accommodation willbe addressed confidentially.

Please visit our careers page to see more job opportunities.

Required Experience :

Unclear Seniority

Key Skills

Hadoop,Microsoft Windows Server,Windows,Apache,Linux,SAN,Shell Scripting,System Administration,Administrative Experience,Scripting,Oracle,Troubleshooting

Employment Type : Full-Time

Experience : years

Vacancy : 1

Yearly Salary Salary : 43560 - 55000