Contracts Administration Specialist

Qualitrol CompanyMississauga, Ontario, Canada

30+ days ago

Salary

CA$41.00 hourly

Job description

Role : Contracts Administration Specialist

Location : Mississauga, Ontario (hybrid)

Excellent Pay and Benefits!

Qualitrol employees receive competitive Salaries, great Healthcare benefits, Pension Plan with company contributions, generous vacation / sickness plans, Life Insurance and more.We are a family friendly workplace with Flexible Working Hours, and some remote, work from home opportunities.We have annual reviews and career development planning to help get you to the next level in your career.

You will love working with colleagues who have a genuine desire to innovate and seek out complicated problems. We believe in absolute inclusion and diversity. Qualitrol associates enjoy the autonomy, breadth of responsibility, and creativity that are typical in a medium-sized company, while sharing resources, standard methodologies, and growth opportunities that are found in a Fortune 500 company like Fortive.

Your Impact

Responsible for the input of customer purchase orders and providing support to the Contract Administration Manager. Utilizing excellent decision-making skills and robust interpersonal abilities to react quickly and effectively in a fast-paced work environment, directly interfacing with Customer Service, Project Managers, Manufacturing, and Procurement.

Here’s where you’ll demonstrate your proficiencies :

Manage all incoming purchase orders in Oracle, adhering to ISO procedures.
Ensure customer expectations related to lead times and on-time delivery are fulfilled.
Provide customer support both prior to and after delivery of the product.
Maintain and update Certificates of Insurance and Workers Comp.
Communicate with customers to obtain missing or erroneous information.
Coordinate with the shipping and finance departments to prepare documents that meet specific customer requirements.
Monitor the status of daily purchase orders and follow up as necessary.
Serve as the main point of contact for customers to ensure their requests are addressed.
Maintain and update Certificates of Insurance and Workers Comp.
Collaborate with multiple departments to ensure the accurate product is delivered promptly.

Skills & Experience

The successful candidate will be able to demonstrate the following skills and experience :

Exceptional organization and time management skills required.

Excellent written and verbal communication skills

Keen attention to detail, with an ability to spot errors.

Preferred Skills :

Ability to negotiate, mediate and prioritize work.

Must communicate with management and front-line staff internally and externally.

Customer centric attitude and patience / civility are a must.

Working Conditions :

Hybrid – 3 days in office.