Overview
Reconditioning Service Advisor - Go Auto Outlet Leduc
Are you a highly organized and detail-oriented individual with a passion for delivering exceptional customer service? Do you thrive in a fast-paced environment where no two days are ever the same? We are looking for a Reconditioning Service Advisor to join our dynamic team.
About the Role
As a Reconditioning Service Advisor, you'll play a vital role in ensuring our used and new vehicles are serviced to perfection. You'll work closely with our Sales and Service teams to provide accurate estimates, coordinate repairs, and deliver top-notch communication. Your expertise will help drive customer satisfaction and loyalty.
Responsibilities
- Write internal service work orders, estimates, and warranty repair orders
- Coordinate with Sales and Service teams for seamless communication
- Provide accurate price quotes and repair time estimates
- Conduct vehicle walk-around, check for recalls, and verify warranty coverage
- Answer phone calls and respond to emails promptly
- Process warranty and internal repair orders with precision
- Use state-of-the-art systems for estimating, dispatch, and communication
Requirements
One year of experience as an Advisor within a dealership environmentStrong time-management and organizational skills, with the ability to prioritize tasks in a fast-paced settingReliable transportation and consistent attendanceSolid typing and computer skills, with clear professional communication abilities both written and verbal to effectively interact with technicians and internal teamStrong attention to detail and accuracyFamiliarity with CDK VIS / VIL, manufacturer estimating programs, and labor time guides is an assetPerks
Learn and Grow – training and access to Go Auto U coursesEmployee Investment Program – 10% return each year, up to 16%, based on Go Auto's profitsVacation Vibes – after one year, three weeks of vacation; after five years, four weeks; after ten years, five weeksHealth and Dental – comprehensive benefits including healthcare and dental coverageClimb the Ladder – promote-from-within culture with opportunities to growPositive Team Environment – collaborative and supportive teamGiving Back – Go Auto supports charitable causes, including Kids with Cancer SocietyJoin Go Auto and build a career you’ll love. Shift into gear and apply today!
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