Showroom Consultant

With over 115 years of experience, EMCO Corporation is a leading national wholesale distributor of plumbing, HVAC, waterworks, and industrial products to the construction industry. We provide quality and cutting-edge products that help support residential, commercial and infrastructure initiatives across Canada.

At EMCO Corporation, we are committed to providing sustainable solutions to our customers and communities in which we live and serve. Our talented and passionate team members are the key to our success. We empower our team members to act like owners and make a difference within our business through striving for innovation and providing excellence in customer service.

We offer a fun, fast-paced and dynamic workplace. We work as a team, share core values, and support each other’s growth and development. As our teammate, you will have the opportunity to continually develop your skills through ongoing training, have the opportunity to be innovative and try new things, and work alongside passionate colleagues with diverse backgrounds and experiences.

Job Description

As a Showroom Consultant, you will provide expert product selection assistance and design advice to our customers. You will ensure the highest levels of customer satisfaction in order to meet or exceed the sales and gross profit targets while increasing profit-sharing.

Additional duties will include :

• Assist showroom customers in assessing their needs, directing their product selections, and closing the sale
• Develop and build strong relationships with designers, home builders and architects to grow profitable sales
• Provide customers with quick reliable quotes and accurate delivery dates
• Meet or exceed monthly product specific sales and gross profit targets
• Enter orders and quotes in the system, expedite purchases while maintaining proactive communication with customers
• Investigate and resolve customer issues; address short payments and returns in a timely fashion that exceeds the customers’ expectations
• Maintain product literature to ensure most current information is available to customers
• Drive showroom sales through promotions and maintaining display materials
• Understand and follow all safety regulations at all customer locations as well as at the Profit Centre
• Perform other tasks as requested by the Profit Centre Manager

Qualifications

Preferred Skills :

Additional Information

Why Join Our Team?

EMCO Corporation is one of Canada’s largest integrated wholesale distributors of plumbing, HVAC, waterworks, and industrial products for the construction industry. We have endless opportunities for you to grow and develop in your career and a culture that prides itself in supporting you every step of the way!

In addition, we will offer you :

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