Business Analyst

Description

Sector : Location :  Oakville or Toronto is preferred but we are open to candidates across Canada Type of Work : Work From Home Type : Permanent

Are you a team player with strong analytical skills and adaptability to a fast-paced environment? We're excited to invite you to join our friendly Dealer Services Business Transformation Team as a Business Analyst! This role involves collaborating with our IT development teams to ensure customer needs are met while prioritizing and maximizing value.

What you'll be doing :

Analyzing system issues across Dealer Services and engaging IT teams to implement solutions.

Collaborating closely with Product Owners on projects, from inception to delivery.

Supporting release implementation, testing, and training on new features.

Balancing daily priorities such as project work, support requests, and managed processes.

Handling system escalations and working with IT and business stakeholders to provide efficient solutions.

Your background and skills :

Bachelor's or master's degree in computer science / business administration or equivalent experience.

1-5 years of experience in a Business Analyst role or within Dealer Services.

Familiarity with analysis methods (e.g., BABOK) and Agile SAFe Methodology.

Intermediate to advanced SQL knowledge is a plus.

Technical experience in Dealer Services systems is an advantage.

Project management experience for small to medium projects is preferred.

Finance / Insurance industry experience is a bonus.

Bilingual (French-English) skills are an asset; English proficiency is a must.

Advanced knowledge of Excel is required.

What's in it for you?

A top-notch health and dental plan , complete with a health spending account and wellness account to keep you feeling your best.

A reliable p ension plan so you can plan for your future with confidence.

Who doesn't love a little extra cash? Enjoy annual bonus opportunities!

Our generous vacation and personal leave day policies have got you covered.

Balance your work and personal life with flexible working hours and telecommuting options whenever you want!

Keep growing professionally with our continuous support for learning and development , helping you climb the career ladder.

If you're looking for a challenging yet rewarding opportunity where you can apply your skills and grow professionally, we'd love to hear from you. Don't miss this chance to join our team!