No longer accepting applications

Patient Engagement Specialist

AutoCruitmenttoronto, on, Canada

19 days ago

Job type

Full-time

Job description

Clinical Research Specialist / Patient Liaison - Patient Recruitment - Home Based

Within a clinical trial, recruiting patients to participate is frequently the most difficult and time-consuming activity. To conquer this, AutoCruitment has developed a targeted, direct-to-patient online marketing platform to recruit, screen, and refer patients for clinical trials and specialty procedures.

We are currently looking to strengthen our team at AutoCruitment and are seeking a home-based Clinical Research Specialist. The Clinical Research Specialist will be responsible for facilitating contact between Patients and Research Sites with the aim of randomizing more patients in the study.

Job Duties

As a Clinical Research Specialist / Patient Liaison you will be :

Responsible for contacting referrals through phone and email communication
Maintaining a record of all communications within a computerized database.
Responsible for updating the status of all subjects in the database by following up with the patients on their progress through the recruitment process.
Developing and utilizing study-specific scripts to screen patients
Assisting management in implementing effective referral retention strategies.
Attend all required team meetings within the company.
Regularly communicating with peers to determine study sites’ needs.
Proactively identifying challenges and / or potential efficiencies and raising them to the team.

Education and Experience

Bachelor’s degree required

Customer service, Patient service, or Patient Call Centre experience preferred

Experience working in a clinical research setting an asset

Knowledge and application of ICH-GCP, FDA guidelines

Skills

Must possess a high degree of integrity and ability to maintain confidentiality regarding patient matters and other sensitive information.

Excellent communication (oral and written) skills

Strong proficiency in Microsoft Office programs (Excel, Outlook, Word) and Web applications.

Well-developed interpersonal skills and the ability to work well independently as well as with co-workers, peers, and supervisors.

Ability to handle multiple tasks simultaneously effectively and efficiently with precision

Self-motived and driven to reach goals / objectives with limited management oversight

Good attention to detail and ability to work on multiple projects