Energy / Smart Meter Dispatch Lead / Metering Operations

Work Order Recall Management

• Track and manage recalled work orders (jobs that need rework or follow-up).
• Investigate root causes of recalls (e.g., incomplete service, customer dissatisfaction).
• Ensure corrective actions are scheduled promptly.
• Maintain accurate records for compliance and reporting.
• Communication & Coordination
• Act as a liaison between customers, field staff, and management.
• Provide updates on service timelines and recall resolutions.
• Escalate issues when necessary to maintain service quality.

Smart Meters : Digital devices installed at consumer premises that measure electricity

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