Client Intake & Assessment Coordinator

Job Description

Job Description

Independent Living Services Simcoe County

Client Intake & Assessment Coordinator

Full-Time Position Available

Our Values : Care and Compassion, Empowerment, Innovation, Respect and Inclusivity

Who we are :

Independent Living Services Simcoe County (ILS) is a leading Ontario Health funded Not for Profit Agency providing support and services to adults wishing to live independently and well in their homes. Through our programs and services, we are able to assist adults living with permanent physical disabilities and seniors aging at home lead dignified, productive and independent lives. You can learn more by visiting .

What you would be doing :

The Client Intake Assessment Coordinator is the first point of contact for clients and caregivers, guiding them through intake, navigation, and admissions. This role conducts interRAI CHA (Community Health Assessment) assessments to support client-centered care planning, manages waitlists, and connects clients to community resources, ensuring seamless access to services and high-quality care.

The ideal candidate will possess :

• Post-secondary degree or diploma in the human services, other health care related field, or equivalent combination of education and experience.
• Knowledge of community resources and relevant legislation related to community support services and experience working in a unionized setting.
• Experience using Microsoft computer software, interRAI CHA platform and other Databases for the purpose of conducting interRAI CHA assessments and applying interRAI guidelines.
• Experience in training, mentoring, or providing oversight on assessment practices is preferred.
• Experience in developing individualized care plans.
• Demonstrate customer service, conflict resolution, problem-solving and effective communication skills (verbal and written, active listening).

Compensation :

Other Considerations :

This is a full-time, permanent position with a schedule that consists of Monday – Friday 8 : 30am – 4 : 30pm. Scheduled time in the Barrie office will be required as well as travel within Simcoe County. Access to a reliable vehicle and valid insurance is required. Your site office may change to a different location in Simcoe County based on operational needs.

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In keeping with our continuing efforts towards greater representation, we welcome applicants with relevant lived experience and candidates with a broad reflection of identities including Black, Indigenous, People of Colour (BIPOC), 2SLGBTQI+, age, abilities and socioeconomic background.

In accordance with the Accessibility for Ontarians with Disabilities Act (AODA), ILS provides accommodation, accessible formats, and communication supports at all stages of the hiring process. We ask applicants to make their needs known in advance by contacting or phoning (705) 737-3263.

ILS offices are located in Simcoe County. We acknowledge that the land on which we work in is the traditional territory of the Anishinaabek Nation. The Wendat and the Haudenosaunee Nations have also walked on the territory over time. We acknowledge the enduring presence of Indigenous people and are grateful to have the opportunity to be present in the territory.

Please note, only successful candidates will be contacted.

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