Host, REIGN Bar & Restaurant (Part-Time)

FAIRMONTToronto, Ontario, Canada

11 days ago

Job description

Job Description

To report to duty punctually, in order to maintain the integrity of co-workers and guests
To consistently offer personal and friendly service
To have full knowledge of the menu, beverage lists in your outlet and all other special promotions taking place in the hotel
To ensure that the host stand is kept neat and clean at all times
To have a complete understanding of your daily duties (seating and greeting guests, accurately taking reservations, handling phones, menu changeovers, newspaper pickup, checking mail, filing log book entries etc.)
To efficiently track all covers in the dining room per station and have general knowledge of the union agreement
To help guests meet their colleagues by properly using the waiting list form
To attend all pre-shift, weekly and monthly meetings to ensure open lines of communication between all employees
To actively participate in the health and safety procedures as a way to reduce workplace related accidents
To have read and understood all hotel policies and procedures and departmental standards as outlined in the employee handbook
To carry out any miscellaneous duties pertaining to the total operation of the outlet as requested by your direct supervisor
To feel comfortable with voicing opinions, suggestions and comments on improving the operation of the Restaurant and ways to improve the guests experience
To maintain teamwork and good work ethics with all guest (internal and external) by assisting co-workers with any duties, without compromising the guests’ dining experience
To complete all duties assigned to you before leaving for the day
To communicate effectively with the servers regarding reservations, last minute changes, larger parties and special requests
To offer guests coat check when necessary and retrieve guest coats when departing

Qualifications

Previous work experience in a restaurant / food and beverage setting

Excellent interpersonal skills and a team player attitude

Multi tasked when dealing with high volume of guest requests

Excellent Computer skills

Must be available to work various shifts including weekends and holidays

Additional Information

What’s in it for you?

Free Meals : Tasty meals on us every shift.

Travel Discounts : Sweet deals at Accor hotels worldwide.

Dry Cleaning : Free dry-cleaning for your work gear.

Skill Up : Custom learning programs to boost your talents.

Impact : Join our CSR, Sustainability, and DEI Committees.

Level Up : Unlock new career heights with exciting growth paths.

BE PART OF OUR FUTURE.

Another stunning chapter for the iconic Fairmont Royal York has begun, and we invite you to be a part of it. If you are passionate about hospitality, driven by excellence, and eager to contribute to an esteemed institution, we want to hear from you. Join us and help shape the future of one of Toronto’s most treasured landmarks.