Asset Management and Reliability Specialist- Burlington

Salary : $50,000 to $90,000

Vacancy : This is a new role on the team.

Gerrie Electric is one of the largest independent electrical distributors, with 24 key Ontario locations and over 400 employees. We are a proud family owned, Canadian company and are headquartered in Burlington, ON. We are proud to be a Platinum Club winner of Canada’s Best Managed Companies. Having been in business since 1957, we are an established and well-respected company in the industry.

Culture

Our core purpose is passionately helping customers be more successful by delivering exceptional experiences. Customer First- Employee Driven. We strive for an inspiring culture and integrity in all that we do.

Our success is powered by our people. We invest in the training & development of our employees and encourage career growth across all areas. We celebrate success and show recognition for a job well done.

We believe a more diverse and inclusive environment brings strength to our organization, helps our customers to succeed and creates a significant competitive edge.

What You Will Be Doing

Lead Gerrie’s Asset Management & Reliability Service program while owning the logistics for Automation Remanufactured Products (repairs, exchanges, core returns, and associated warranty). Minimize asset obsolescence risk, reduce downtime and MRO spend, optimize inventory, and deliver measurable value reporting and sustainability outcomes across single-site and multi-site engagements.

Key Outcomes

Cost savings via repair-first strategies, warranty recovery, and optimized inventory.

Reliability & uptime improvements backed by data-driven reporting (failures, trends, warranty honor rates).

Lifecycle risk mitigation through IBE® baselines and AOP roadmaps.

Sustainability metrics (CO2e, energy, waste) for executive reviews and ESG reporting.

Core Responsibilities

• Stand up and manage the repairable asset management process : intake, quoting, shipments, receiving, barcoding / tagging, warranty tracking.
• Support Customer Success resource with monthly / quarterly value reporting : program performance, cost savings, failure / warranty analysis, downtime avoidance.
• Facilitate IBE® execution and support AOP workshops, act on modernization, spares gaps, and obsolescence.
• Own logistics for remanufacturing and exchanges : core-return tracking, documentation accuracy, ERP / CMMS updates.
• Ensure compliance with OEM standards and warranty.
• Interface with end users, service provider partners, and OEM teams to meet SLAs and minimize time-to-repair.
• Execute SCOR, ABC / Dead Stock, TOI analyses; reset MIN / MAX and reorder points; rationalize SKU duplication via taxonomy remediation.
• Drive inventory transparency; deliver optimization projects that reduce downtime, carrying costs and avoid stock-outs.
• Build relationships with customers and internal teams; support customer success in executive-level business reviews; collaborate with Sales on pipeline and bundled offerings.
• Maintain accurate data in CRM / ERP / CMMS / other Asset Management Portals; standardize processes; escalate issues through defined channels; contribute to enablement content.

COMMUNICATION Communicate clearly and concisely both orally and in writing.

Establish and maintain positive collaborative relationships with customers.

TEAMWORK AND COLLABORATION Create and maintain a team atmosphere and ensure employee concerns are resolved promptly.

PROBLEM SOLVING Be able to recommend creative solutions to various issues that may arise.

QUALITY Ensure employees understand and adhere to ISO policies and procedures.

PERSONAL DEVELOPMENT Participate in conferences, seminars, and other educational opportunities; reading professional publications; maintain and participate in professional networks to enhance your knowledge and skills. Participates on committees and special projects as requested.

What You Bring To The Table

Post-secondary degree / diploma in Technical or Business field.

2–5+ years supporting Automated Industrial Systems (design, maintenance / repair operations).

2 years in supply chain / logistics, or industrial inventory management.

Proficiency with Microsoft 365 and ERP / CMMS (SAP, Oracle, Fiix, Maximo) plus CRM.

Strong analytical / reporting skills; comfort with dashboards and data storytelling.

Excellent communication; ability to influence cross-functional stakeholders.

Preferred

Lean Six Sigma Yellow Belt; PMP or SMRP certification.

Experience with IBE®, AOP, and sustainability tools / calculators.

Knowledge of Allen-Bradley® lifecycle status and industrial control products.

Experience delivering multi-site programs and value reporting cadence.

Success Metrics (First 6–12 Months)

≥ 20% reduction in repair turnaround time vs. baseline.

Warranty honor rate meets / exceeds target; recoveries documented.

Inventory optimization delivered (e.g., MIN / MAX reset for top SKUs; stock-out reduction).

Quarterly executive business reviews completed with measurable cost savings and sustainability insights.

Working Conditions

Hybrid field / office with customer site visits; occasional travel.

Safe handling of industrial components during logistics coordination.

Learning & Development

Rockwell Automation University modules; Asset+ enablement.

Inventory optimization (SCOR, TOI, taxonomy); lifecycle services (IBE®, AOP, My Equipment).

Product webinars and service updates.

We believe in taking care of our people

Major medical + dental coverage for yourself and your dependents (flex plan options available)

Employee Assistance Program

Global travel coverage

Pension plan with contribution matching

Training, development and career growth opportunities

Tuition re-imbursement program

Promote from within culture

A diverse and inclusive workplace

Caring and nurturing environment

Words that our employees use to describe us

Inclusive, team-oriented, motivating, happy, forward thinking, innovative, successful!

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