Casual Tenant Support Worker (Kelowna)Connective • Kelowna, Regional District of Central Okanagan, CA
Casual Tenant Support Worker (Kelowna)
Connective • Kelowna, Regional District of Central Okanagan, CA
30+ days ago
Job type
- Full-time
Job descriptionShift Hours : Morning 0800 - 1600, 0830 - 1630; Evening 1600 - 0000, 1630 - 0030; Overnight 0000 - 0800, 0030 - 0830 Casual employees must be available for at least 21 shifts per month, of which seven are overnight shifts. If you are working full-time, or if you are a full-time student, we ask you for 15 shifts of availability per month of which five are overnight shifts (subject to employer or enrollment proof). Committed Living Wage Employer 2022 & 2023 Canadian Nonprofit Employer of Choice Aware from NEOC 2023 High-Performance Culture Award from SupportingLines Competitive benefits package, including health, wellness, and pension plan Career and personal development, with the ability to grow in a diverse range of programs and departments Access to a range of staff mental health supports, including an in-house counsellor, Employee Family Assistance Program, and Critical Incidents Stress Management Access to On-Demand Pay to withdraw earned wages before payday Connective is part of a portability program where employees moving from a CSSEA-member employer to Connective will port their service hours for vacation and wage purposes (within last 12 months) Reports to and is accountable to the Program Manager or their designate Participates as a member of the Connective services team to ensure quality and continuity of services to clients Liaises with staff and volunteers of community and government agencies as required Liaises with Connective staff as necessary Accepts clinical direction from the care team Participates as a member of the Connective staff team Participates in the assessment, goal setting, and program planning for individuals living semi-independently. Documents and implements the plan and provides input into the evaluation of the program. Evaluates client needs and develops short-term plans to meet such needs with the active participation of residents and their families. Works with staff, community service providers, and government / non-government organizations to inform the development and implementation of individual support plans aligned with harm reduction and Connective philosophies. Assists residents to function more independently in their own homes and in the community; supports daily living skills, social skills, and behaviour management; facilitates activities such as grooming, basic cooking, money management, shopping, safety, and pet care; supports physical, recreational, educational, social, and vocational activities. Recognizes and manages potential emergency situations to minimize harm. Administers medication to residents in accordance with policy. Maintains health and safety standards; oversees building as required to mitigate conflict and ensure safety. Completes routine property checks and documents progress; provides feedback to residents and families. Accompanies / transports clients to activities and appointments. Maintains written / verbal reports on clients’ daily activities and progress; ensures documentation is complete and accurate. Identifies community services to meet clients’ needs; liaises with agencies and professionals. Monitors facility operations with residence staff, including cleaning, inventory, and food services; participates in meal planning and preparation; involves residents in these processes. Participates in team meetings and other duties as negotiated. Functions independently while contributing to the care team Adheres to Connective policies and procedures Flexible hours may be required, including some evenings / weekends Member of CUPE local 1936-11 Diploma in a related human / social service field and one year of related experience Experience with clients with conflict with the law, developmental disabilities and / or spectrum disorders, homelessness, social services interactions, and mental health challenges Experience working with First Nation communities Ability to respond well in crisis situations Understanding of serving people with different learning abilities Ability to deal with potential violence Excellent written and verbal communication skills in English Criminal Records Check Willing to complete Food Safe Certificate (Level 1)
Overview
Kelowna, BC, Canada
Connective is a dynamic non-profit organization that provides innovative programming in the social services sector. We strive to create safe, healthy, and inclusive communities for all.
Job Description
Posted Tuesday, September 9, 2025 at 10 : 00 AM
Role : This position will provide casework and support to residents of Connective’s programs to enhance their quality of life, to ensure the orderly and safe operation of the facility, and to maintain the goals of the counselling and / or rehabilitative plans.
STATUS AND CLASSIFICATION
- Unionized; this position requires union membership. This position is open to applicants of all genders.
HOURS
WHAT WE OFFER
REPORTING AND WORKING RELATIONSHIPS
KEY ACCOUNTABILITIES
WORKING CONDITIONS
EXPERIENCE AND SKILLS
REQUIREMENTS
COMPENSATION
As Connective is a unionized environment, the starting wage is $25.95 per hour. The wage will increase with every 2,000 hours worked up to a maximum of $29.76 per hour.
Important : Candidates must be legally authorized to work in Canada, observe weekly hours limits if under a temporary or study visa, and provide proof of eligibility if selected for the role.
DIVERSITY, EQUITY AND INCLUSION
At Connective, we value and accommodate unique differences to ensure that our staff have the opportunity and are supported to thrive. We strongly encourage applications from BIPOC, LGBTQ2S+ people, immigrants, and people with disabilities or other marginalized communities.
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Tenant Support Worker • Kelowna, Regional District of Central Okanagan, CA
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