Position Summary
Under the general direction of the Regional Director, Sales & Catering, this position is responsible for the overall management and production of a show theatre operation while establishing a safe and welcoming work environment for all employees. Is responsible for assisting with the planning and welcoming work environment for all employees. Is responsible for assisting with the planning and directing of show theatre productions, ensures adherence to all policies and procedures, motivates and leads by example and provides a learning environment. Develops performance objectives and delivers performance evaluations for direct reports, implements all new show theatre production initiatives as directed; actively participates in the recruitment and hiring process.
Key Accountabilities :
- Provides leadership, direction and mentoring to the show theatre production operation as well as develops performance objectives and delivers performance evaluations for direct reports
- Implements show theatre production operational strategic plans as directed
- Reviews rider documentation and implements related requirements
- Purchases or rents equipment for audio or sound; musical instruments if requested
- Liaises with Tour Managers to ensure compliance with rider documents and to fulfill any additional approved requirements
- Sets up and breaks down venue as per plan
- Troubleshoots equipment or service issues as escalated
- Orders appropriate staff through established vendor lists
- Schedules and supervises staff; edits timesheets
- Coordinates with the cleaning contractor or other service to fulfill dressing room requirements
- Order and coordinate backstage passes
- Liaises and communicates effectively with all appropriate operational departments
- Develops and cultivates strong working relationships with all stakeholders (guests, ownership and employees)
- Ensures compliance with licensing laws, health and safety and other statutory regulations
- Performs other duties as assigned or directed
Successful candidates will demonstrate the following qualifications :
Post Secondary education in entertainment production or suitable combination of education and experience an assetSIR, Smart Serve or IGB CertificateAbility to exceed internal and external customer expectations through timely, effective and service oriented communicationMinimum 5 years experience in Show production managementSuperior skills in Microsoft Office : Microsoft Word, Excel and OutlookExcellent communication skills (both oral and written), interpersonal, organization and negotiation skillsAbility to obtain the criminal background checkLive GCE’s values on the job : integrity, Team Engagement, Drive to Succeed, Service Excellence and CitizenshipA passion for providing Great Experiences and Memories to our internal and external guests in the continual quest of achieving serving excellence