Apprentice Technician

This position is at Wonder Auto & Tire Centre Lower New Glasgow which is part of Shift Auto Group. Shift Auto Group consists of Fredericton Mitsubishi, Fredericton Kia, Volvo Cars New Brunswick, Miramichi Kia, 5 ReCar locations, St Croix Auto, Velocity Auto Body and 11 Wonder Auto & Tire locations in New Brunswick and Nova Scotia.

At Shift Auto Group, we have experienced RAPID growth over the last several years and are now offering an exciting opportunity for an Apprentice Technician! We are looking for a RockStar Apprentice Technician to work with our team. We will support your progression through the Block Program, while providing guaranteed raises with each Apprentice block you complete.

Our Common Purpose: We create trusting relationships through exceptional experiences.

We Value:

• Safety: Ensuring the welfare of our guests and staff and maintaining their peace of mind.
• Honesty: Being open, transparent and truthful in our actions and words.
• Courtesy: Treating every guest with the same care and respect we want while giving them the individual attention they deserve.
• Efficiency: Providing the smoothest operation possible while constantly seeking improvement in our processes, policy and products.
• Accountability: Seeking and accepting responsibility in all we do and disclosing our results transparently.

Job Summary:

The Apprentice is a Technician in training who assists the General and Diagnostic Technicians and performs minor maintenance and tire work as required. They are focused on being an excellent team member, learning and preparing for completion of their blocks and assisting with maintaining an orderly operation in the Service Department.

Primary Roles & Responsibilities:

• Knowledge of basic automotive systems and ability to explain systems and repairs to others;
• Maintains communication with Service Consultants and Parts Department;
• Knowledge of approved and established procedures for conducting service and repairs;
• Accurately documents repairs performed on completed customer service orders;
• Attends technical training schools, reads and understands service manuals, technical bulletins, etc;
• Complies with quality control and inspection requirements of the Service Department;
• Identifies and proactively brings all recommended or needed repair / maintenance items to prompt attention of Service Advisor and / or Department Manager;
• Conducts routine service on vehicles and completing repairs on customer vehicles;
• Is detail-oriented and writes on work order repairs completed, parts required and labor to be charged;
• Notes and records work completed on all work orders;
• Documents vehicle problems that were noted during servicing;
• Endeavors to promote harmony and a team spirit with all other departments;
• Works independently, managing his or her time and work flow.

Competencies:

• Apprentice program acceptance;
• Valid Driver's License and good driving record;
• Desire to learn and comprehend diagnostic service information including wiring diagrams;
• Basic Computer Skills;
• Knowledge of and ability to use service shop equipment;
• Detail-oriented;
• Good problem solving capabilities;
• Ability to work independently.