Learning Specialist

Overview

Our culture lifts you up—there is no ego in the way. Our common purpose? We all want to win for our customers. We aim to always be evolving, dynamic, and ambitious. We believe in the power of genuine connections. Each employee is a part of what makes us unique on the market : agile and dedicated.

Time Type : Regular Temporary (Fixed Term)

Position

Title : Learning Specialist (10-Month Term)

Employment Type : Temporary / Contract (Full-Time)

Duration : 10 Months

Summary of job responsibilities

In accordance with established procedures and policies and available tools, the Learning Specialist is responsible for the entire design and development cycle of learning solutions for Cogeco employees in North America. In collaboration with various stakeholders (internal teams, suppliers, Agile squads), the incumbent analyzes needs, proposes strategies, and creates engaging content. This role requires advanced expertise in digital design tools and the ability to develop and sometimes facilitate workshops to support business objectives.

Main responsibilities

• Stakeholder Analysis, Strategy and Management
• Conduct a requirements analysis to identify training needs and skill gaps within the different teams.
• Prepare a training strategy aligned with business objectives, proposing the most suitable learning solutions (digital, workshops, blended).
• Align with stakeholders (including vendors, content experts, internal teams, and Agile squads) on pedagogical methods, timelines, and expected deliverables.

Design and development (digital focus)

Facilitation and continuous improvement

Essential requirements

Work experiences

At least two (2) years of experience related to the responsibilities

Special skills

Location

This position is open to individuals residing within the organization’s footprint, which includes the following locations :

Ontario and Quebec, Canada

Health and safety and service expectations

As part of employment, employees must take all necessary measures to ensure their health and safety, as well as that of colleagues and the public. Wear available personal protective equipment and comply with Cogeco health and safety policies, procedures, directives and guidelines.

To support Cogeco\'s goal of providing excellent service, the incumbent must be attentive and open to the needs of internal and external customers and help resolve issues quickly and professionally, ensuring solutions meet customer needs.

#LI-REMOTE

Location : Montreal

Company : Cogeco Connexion Inc

At Cogeco, we know that different backgrounds, perspectives, and beliefs can bring critical value to our business. We are committed to creating a more diverse and inclusive world of belonging and an equitable workplace and world. For accommodations during application or recruitment, please contact us confidentially at inclusion@cogeco.com

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