Director of Hardware Strategy
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Are you actively looking for a new opportunity? Or just checking the market? Well you might just be in the right place!
We’re looking for a Director of Hardware Strategy to join our team. Reporting directly to the VP of Partnerships, the Director of Hardware Strategy will own the development and execution - in collaboration with colleagues across Lightspeed - of our global hardware strategy at Lightspeed across our point of sale platforms.
This role will work across a variety of teams to develop and execute on a long term hardware strategy that enables Lightspeed to continue to transform the retail and hospitality industries with innovative point of sale and payments technology.
Reporting lines :
As the Director of Hardware Strategy, you will report directly to the VP of Partnerships. You will lead a team focused on the following areas :
- Hardware Product Management
- Hardware Partner Management & Procurement
- Hardware Forecasting & Purchasing
- Hardware Fulfillment
Reporting lines and direct reports may change from time to time with the requirements of the role.
What you will be responsible for :
- Create a short and long term plan to deliver hardware reliability, innovation, and value across our key point of sale product offerings
- Collaborate to insure product teams have the right technology to deliver their roadmaps
- Build and maintain hardware partnerships with the industry leaders in the point of sale and payments technology space
- Manage our network of suppliers, distributors, and reverse logistics partners to drive operational efficiencies and improve the customer experience
- Own the P&L for hardware globally; delivering on price negotiations with vendors, pricing strategy, and influence our discount and promotional offers
- Lead the hardware procurement and purchasing team and process for purchases globally; delivering margin improvement and supply chain reliability
- Own our internal hardware fulfillment teams and warehousing operations globally
- Build and maintain strategic relationships with key innovators and industry leaders in the hardware space that influence our products direction like Apple, Google, Adyen, and Stripe
- Identity trends and competitive landscape developments at the intersection of hardware, payments, and point of sale
- Build and maintain a world-class, inclusive, diverse, high-performing team by driving effective onboarding, on-going training, retention with a strong remote culture
What you will be bringing to the team :
- 10 years in point of sale or payments hardware product or operations management
- Proven results managing teams and external partners to deliver results
- Experience in a global SaaS environment, preference for fast-growth and global
- Track record of being able to both set or shape strategy, as well as delivering executional plans that have measurable impact on the business.
- Experience engaging at an executive level both internally with cross-functional groups and externally with partners
- Proven record of leading a diverse, high performing team across geographical regions and experience building high-performing, inclusive teams
- Exceptional written / verbal communication and presentation skills
- Ability to work independently with a high degree of accountability, while also able to collaborate cross-functionally with exceptional interpersonal skills
- Proven ability to thrive in a fluid, fast-paced, unpredictable environment
- Unquestionable ethics, integrity and business judgment; you share our values, and work in accordance with those values
- Highly motivated and adaptable with a demonstrated ability to thrive in a challenging, fast paced and team-oriented environment
What’s in it for you?
Come live the Lightspeed experience...
- Ability to do your job in a truly flexible environment;
- Genuine career opportunities in a company that’s creating new jobs everyday;
- Uncapped commission;
- Work in a team big enough for growth but lean enough to make a real impact.
and enjoy a range of benefits that’ll keep you happy, healthy and (not) hungry :
- Lightspeed share scheme (we are all owners)
- Immediate access to our benefits plan
- RRSP match after 3 months
- Fitness & Wellness benefit : $500 CAD per calendar year
- Unlimited Paid Time Off
- Parental leave Top-Up