Customer Success Associate

Elevate your career with a role that combines purpose, stability, and meaningful connections! At AO Globe Life, we specialize in helping families secure their futures, and we’re expanding our team of dedicated professionals to meet growing demand. Join a company where your efforts lead to real impact, growth opportunities, and a sense of fulfillment. As a Customer Success Associate, you’ll be at the heart of our mission : guiding clients through personalized solutions that protect what matters most. This role goes beyond providing exceptional service—it’s about introducing clients to the right options, helping them make informed decisions, and creating plans tailored to their unique needs. You’ll identify opportunities, present meaningful solutions, and ensure clients feel supported every step of the way. This isn’t just a job; it’s an opportunity to perform consultative sales by educating clients on valuable options, building lasting relationships, and empowering individuals to take charge of their futures. If you’re ready to make a real difference in people’s lives while driving results, this role is for   What You’ll Do Act as the primary point of contact for clients, ensuring they feel valued and supported. Listen, guide, and provide tailored solutions that enhance client satisfaction and loyalty. Collaborate with a passionate team to deliver exceptional service and drive success for clients and the business. Learn and grow with access to ongoing training and resources to refine your expertise. Build long-term relationships through trust, transparency, and care. Connect with clients to understand their needs and offer tailored insurance solutions. Perform sales to get more incentives while helping clients secure the coverage they need.   What We’re Looking For Individuals with a Customer service and  sales background who are ready for a new challenge. Strong communicators who can build trust and connect with people from diverse backgrounds. Spanish speakers are encouraged to apply! While not required, your ability to connect across languages and cultures adds valuable depth to our team. Goal-oriented professionals who thrive in a collaborative, people-focused environment. Passionate about making a positive difference in the lives of clients. Self-motivation and a drive to achieve personal and professional goals.   AO Globe Life Family Since 1951, we’ve been helping families thrive with life, accidents, and health products that provide peace of mind when it’s needed most. At AO Globe Life, we grow together—supporting our clients and each other through collaboration, innovation, and endless opportunities. Be part of something meaningful!.   We prioritize people—our clients and our team. You’ll enjoy : A Purpose-Driven Career : Shift from sales to success and build meaningful connections every day. Clear Growth Opportunities : Your drive and dedication open doors to advancement and rewards. Flexibility & Stability : Enjoy the benefits of a supportive work environment designed for work-life balance. Competitive Compensation : Be rewarded for your contributions with a package that reflects your impact. Residual Income : Earn ongoing income for the policies you establish, providing long-term financial rewards. Powered by JazzHR