front desk manager - accommodation services

Education

• College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years

Work setting

• Hotel, motel, resort

Tasks

• Develop and implement policies and procedures for daily operations
• Negotiate with suppliers for the provision of materials and supplies
• Negotiate with clients for the use of facilities
• Perform front desk duties
• Prepare budgets and monitor revenues and expenses
• Implement marketing activities
• Address customers' complaints or concerns
• Assist clients / guests with special needs
• Establish work schedules

Personal suitability

• Team player

Experience

• 2 years to less than 3 years
• Durée de l'emploi : Permanent
• Langue de travail : Anglais
• Heures de travail : 30 to 40 hours per week