Bilingual Customer Care and Dispatch Coordinator
Are you bilingual in French and English? Do you have a passion for customer service? Do you enjoy problem-solving? Are you interested in working in a fast-paced environment?
Then we have the job for YOU!
Randstad is recruiting for bilingual Technical Support Representative for a client in Mississauga!
We are looking for fulltime candidates who would be interested in a 3 month contract to perm opportunity
Monday - Friday : 7am - 6pm (9 hour shift within those hours)
Pay : $25-$27 / hour
Start date : ASAP!
Training on-site in Mississauga
100% remote once trained
equipment provided by the company
Advantages
Why do you want the job?
- work from home once trained
- contract to perm possibility!
- great benefits once taking on perm
- regular business hours and Monday-Friday schedule
- room for advancement
- get in with an amazing team
Responsibilities
- taking customer calls and inquiries
- scheduling service calls for customers
- forecasting dispatch operations
- assigning work orders to dispatchers
- supporting technicians with customer communications
- responding to customer and technician email communication
- handling escalated customer calls
- reporting to the manager on duty
Qualifications
- Profiency in French and Englsih is a MUST
- experience in the customer service field is required
- experience in a distpatch role is an asset
- friendly and outgoing personality
- computer savvy
Summary
If this sounds like you, apply online and send your resume to [email protected] with "bilingual dispatch" in the subject line.
Looking forward to hearing from you!
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees.
In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary / gender non-conforming;
Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle.
We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.
ca to ensure their ability to fully participate in the interview process.
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