International Student Advisor - Appendix D / Temporary Assignment (Aug. 2024 - Feb. 2026)

MohawkHamilton, ON, CA

30+ days ago

Job description

Status : Appendix D / Temporary Assignment (August 2024 – February 2026)

Hours : Monday to Friday; 35 hours / week

Home Campus : Fennell (hybrid work arrangements available)

Rate of Pay : Payband I (Starting Rate : $, plus8% in lieu of vacation and benefits)

Posting Date : June 27th, 2024

Closing Date : July 5th, 2024 at 7 : 00pm EST

We believe the rich diversity among our students and the communities we serve should be reflected within our workforce. As educators, we believe it is important to act and show leadership in advancing the principles of reconciliation, equity, diversity, and inclusion in our community.

Reporting to the Manager, International Student Services and Engagement, the International Student Advisor provides operational support and assistance to theInternational Student Services incumbent offers advising to students regarding their educational experience, immigration policies and processes; withdrawals; ensures students meet the admission requirements for program changes; have general academic program information. The incumbent will also interpret and provide advice on College policies and guidelines; personal matters and support contacts available within the College including Counselling, Peer Tutoring, MSA Student lawyer, Student Success Advisors and the health clinic services.

The International Student Advisor also serves as a point of contact for students in an ESL or bridging program to help them understand post-secondary education and potential pathways to College.

What you’ll be doing :

Provides interpretation and advice to students by :

Responds to specific questions from International students related to their academic path, course load, co-op placements, course exemptions, compulsory withdrawal status and program changes.
Works closely with Student Success Advisors to assist students who are out of sync to maintain a full-time course load as per study permit and post-graduate work permit guidelines.
Interprets internal policies such as add / drop procedures, course exemption procedures, tuition refunds, fee deferrals and withdrawal procedures, and working within these policies while providing information and direction to the student.
Advises students on personal matters and contacts available within the College - student lawyer, peer tutoring, health clinic, Counselling Department, Student Success Advisors, etc.
Acts as a liaison between the International Student Services Department and other College departments to effectively assist the students, ie : counseling.
Educates students on the community service agencies available to assist them.
Provides interpretation of the various federal and provincial government policies and processes in relation to study permits, work permits, re-entry visas, Social Insurance Numbers and general immigration information on studying in Ontario.
Works with the local immigration and government offices in support of international students with unusual situations needing interpretation of government processes and the impact their decisions will have on their studies in Ontario.

Assists with functions provided by the International Student Services department by :

Tracking and connecting with students who failed to return to complete their studies and encouraging them to finish their studies.Advising Immigration when appropriate and providing comprehensive reports for College retention purposes.

Tracking and ensuring eligibility for students who transferred into a new program in their first semester or requiring a program change.

Tracking and connecting with students who were not admitted into their program of choice; advising students on options for future semesters if wanting to transfer out. Works with International Operations team to manage the waiting list and determine priority.

Supports staff in the creation of immigration support letters for those students who have not completed a direct path in their studies.Identifies where the student was part time and why (,didn’t have pre-requisite, failed a course not offered until the next year).

Contributes to the efficient operations of International Student Services

Supports International Awards and the Celebration of Learning by promoting to students.

Supports the International Student Orientation, special events and presentations by encouraging students to attend, assisting and participating in the events themselves.

Other duties as assigned

What you’ll bring to the role :

3 year diploma / degree in Social Services, Business Administration, International Business, Immigration Consultant, or equivalent education.

Registered International Student Immigration Advisor (RISIA) or Regulated Canadian Immigration Consultant (RCIC) in good standing with the College of Immigration and Citizenship Consultants is required.

Minimum of 5 years experience in a college setting dealing with members of diverse ethno-religious and cultural backgrounds. Experience offering information, referral and / or advising services. Knowledge of a wide variety of community services, particularly those related to settlement, integration, education and employment. Fluency in one or more languages other than English is preferred, but not necessary.

Demonstrated commitment and understanding of human rights, equity, diversity, inclusion, and accessibility.

The ability to communicate and work effectively with diverse students, employees, and communities.

What we offer :

Opportunity to gain experience and build relationships at a Hamilton / Niagara Top Employer.

Access to professional development opportunities.

Option to enroll in Defined Benefit pension plan (CAAT) with contributions matched by Mohawk College.

Discounted rate for full-service athletic facility and instructor-led classes.

Opportunities to engage in wellness events and activities.

To find out more about working at Mohawk College, please visit :

We are committed to reconciliation and nurturing an inclusive, diverse, equitable, and accessible (IDEA) environment for everyone who learns and works at Mohawk College. We welcome applications from racialized persons, women, Indigenous people, persons with disabilities, 2SLGBTQIA+ persons, and others who may contribute to the further diversification of ideas.

The College is committed to fostering inclusive and barrier-free recruitment and selection processes. If you require accommodation during any stage of the recruitment process, please contact Human Resources.

To learn more about Mohawk College’s commitments, please visit the Mohawk College strategic plan webpage :