The event specialists at O&B Events are responsible for managing all inbound business. Through the event cycle of service the specialist is thorough and detailed in all communications with clients utilizing Delphi and Social Tables to ensure accurate event details are shared with the client and teams. The event specialist provides exceptional service and ensures that clients return each year. The specialist also educates clients on other venues they can use within the O&B portfolio.
Primary Duties & Responsibilities
- Network and create relationships with new and current clients
- Communicate with clients gather event details prepare packages and send event confirmation details to clients
- File and maintain post event information and receipts for events venues and Private Dining Rooms
- Follow up with clients using information from post events creating opportunity for new bookings and Moments of Truth
- Show a superior level of customer service through client feedback & repeat events
- Emphasize the details & knows the important questions to ask when planning an event
- Manage time effectively to meet weekly deadlines for BEOs and responds efficiency to client requests
- Can identify a great piece of business & present to management for negotiation
- Anticipates the needs of the operations and kitchen side of the business unit
Qualifications :
Postsecondary diploma / degree in Business or HospitalityMinimum 2 years experience coordinating a variety of events (inclusive of small large and high profile functions)Previous experience with planning and executing private dining functions is preferablePrior understanding of equipment and event rentals is an assetPrior administrative experience and exposure to marketing and sales an assetProven ability to work in a team environment with selfmotivation and independent work ethicExcellent oral and written communication skills and ability to engage clientsIT / Computer savvy; proficient in MS Office (Word Excel Outlook and PowerPoint)Fanatical attention to detail strong organizational skills and sales abilityAbility to multitask and maintain a level of professional urgency and momentum; excellent time management skills to prioritize tasks properlyAdditional Information :
We thank all applicants for their interest in Oliver & Bonacini Hospitality; however only suitable candidates will be contacted to continue the application process.Oliver & Bonacinis Diversity Commitment
At Oliver & Bonacini Hospitality we are committed to treating every employee with dignity and respect. We strive to be fair and just and create working environments where our employees can be at their best.
Remote Work : Employment Type :
Fulltime
Key Skills
Abinitio,Guest Relations,Internal Control,Iis,Acquisition,Loans
Vacancy : 1