Client Care Supervisor – Because You Were Made for Work That Matters
Job Type : Full-time | Monday – Friday with availability outside of regular office hours
Experience : 3+ years in home care, healthcare, or senior services
Tired of jobs that don’t matter? Step into one that does.
It’s purpose-driven, people-powered work.
It's showing up for seniors and families when they need someone to rely on.
It's tough, fast-paced, deeply human—and incredibly rewarding.
We’re Winjack Senior Services Inc., and we provide compassionate, relationship-based home care to seniors in Richmond, North Delta, and Surrey .
Our head office is in Richmond, but our impact reaches far beyond it.
We’re looking for a confident, outgoing Client Care Manager who’s not afraid to lead, coach, coordinate, and jump into the field themselves.
If you’re the type of person who thrives on challenge, takes initiative, and truly cares about people—this could be your perfect fit.
What We Offer
- Extended health and dental benefits
- Competitive salary + bonuses
- Paid time off and a team that actually encourages using it
- Growth and leadership opportunities —we promote from within
- A workplace culture that’s built on compassion, accountability, and laughter
- Use of a company vehicle
What You’ll Do – Big Picture
Be the bridge between families, caregivers, and clients—making sure everyone gets the support they needCreate thoughtful, personalized care plans that reflect each senior’s unique storyMatch the right caregivers with the right clients, and back them up when things get toughRoll up your sleeves and provide direct care when needed —because leadership isn’t just behind a deskBe the go-to for quality checks, crisis-solving, family updates, and team coachingRepresent our company with heart and confidence when you recommend services and sign new clientsHelp us grow—with new service offerings, stronger community connections, and team developmentThis Role is For You If You’re...
Outgoing, confident, and calm under pressureThe kind of leader who builds trust fast and follows through every timeSomeone who wants to be hands-on, not stuck behind the scenesComfortable navigating care challenges, coordinating schedules, and coaching teamsGenuinely moved by the chance to improve someone ’ s life — and not afraid of the hard stuff that comes with itCool under pressure and knows how to juggle competing priorities with easeTech-savvy and confident using digital tools, including scheduling and client care systemsA builder of strong relationships and communicate with clarity, empathy, and confidencePoised to act with integrity and sound judgment—trusted to make fair, professional decisionsThe type who thinks ahead and gets things done—daily, monthly, and long-term priorities stay on trackQualifications
3+ years of home care, healthcare, or senior services experience (leadership experience preferred)Education in nursing, social work, healthcare, or related field is a plusRN, LPN or HCA credentials are an asset (but not required)Valid driver’s license, reliable vehicle for home visitsComfortable driving in Richmond, North Delta, and SurreyTech-savvy enough to manage scheduling and documentation platformsPhysically able to provide personal care and conduct in-home visitsWhat You’ll Love About Working Here
We’re not just building a care company.
We’re building a culture.
One where people show up, support each other, and have fun—even on the hard days. If you want to be part of something meaningful and make a difference in your community, apply today.
is an equal opportunity employer.
Only shortlisted candidates will be contacted.
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