Business / Data Analyst

Overview

• Coordinate and conduct activities to support Child Care Claims Unit operational requirements and initiatives, ensuring alignment with Division / Branch / Unit goals and objectives.
• Provide business information expertise and support related to CRT to the internal Branch staff, including business technology functions and planning and light project management.
• Ensure impacted users (internal staff, providers, families as applicable) understand new / changed processes by conducting reviews and walkthroughs of child search, CCPN assignment, enrollment, and data correction flows.
• Recommend approaches that achieve business objectives and data integrity, including controls, validation rules, duplicate‑prevention practices, and reconciliations across CRT, Claims, Adjustments, Subsidy, and Family Portal.
• Facilitate focus groups / requirements workshops to define business requirements and edge cases.
• Translate business requirements into detailed specifications and acceptance criteria to IT service designers and developers addressing policy, business rules, privacy, audit, and user needs.

Responsibilities – Analytical and Project Management

Responsibilities – Project Management

Responsibilities – Planning and Process Modeling

Responsibilities – Transitional Management

Direct, hands-on experience performing business requirement analysis, solution architecture and design, and deployment related to data analysis, data analytics, data visualization, data science, data mining.

Work experience creating and using advanced Excel skills such as Pivot table, VLOOKUP etc.

Experience with PowerBI, PowerView, Microsoft SQL Reporting, and Analytical Services.

Strong communication skills with the ability to convey technical concepts to non-technical stakeholders and influence decision-making.

The proposed resource must have demonstrated experience in a role identifying and documenting business requirements, interpreting business needs and proposing improvements to increase the effectiveness of the business.

The proposed resource must have demonstrated experience planning and conducting requirements gathering workshops with operational and clinical staff, leadership teams or stakeholder representatives.

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