About the Job :
Reporting to the Key Account Manager and supporting the Director of Sales, the Key Account Administrator is responsible for establishing and maintaining profitable relationships with Key Account Guests on behalf of Sheridan Nurseries.
The Key Account Administrator has primary responsibility for ensuring that all Key Account Guests’ administrative needs are met and assisting our Key Account Manager to provide our guests with an exceptional experience.
This is a full-time position located at our office in Georgetown, Ontario.
Your Accountabilities :
- Strive to ensure that each Key Account Guest at Sheridan Nurseries receives a level of service that is more than what they expected.
- Assist the Key Account Manager with order & inventory management, Guest profile maintenance in both the ERP and CRM systems, informing Guests on shipping schedules, and order details.
- Support the Wholesale Sales team and assist with other tasks as required.
Knowledge, Skills, and Abilities :
- Must have completed high school and be legally eligible to work in Canada.
- Strong customer service skills (verbal and written).
- Ability to organize, multitask, and prioritize.
- Friendly and outgoing attitude.
- Strong working knowledge of Microsoft Office is required.
- Previous data entry experience with high level of accuracy and attention to detail.
- Plant knowledge and / or Green Goods Industry experience is an asset.
- You are punctual and dependable, and highly value honesty, integrity, and authenticity.
Our Vision, Mission, & Values :
At Sheridan Nurseries we aim to delight our associates, guests, and business partners in everything we do. Independently owned and operated for over 100 years, we are committed to growing the highest quality plants at our local farms, curating the best-in-class home, garden, and lifestyle products and services, delivering unrivaled guest service and satisfaction, and providing meaningful and rewarding careers to our employees.
We always strive to inspire and share our knowledge, passion, and expertise to build confidence, loyalty, and trust, while protecting our planet with industry leading environmentally sustainable initiatives and giving back to our local communities and charities.
Our vision is To inspire people to never stop growing .
At Sheridan we seek people who will continually strengthen our culture. We work hard to ensure our culture is something we feel proud of and allows us to bring our best selves to work every day.
And a great culture starts with values. We have clearly defined values which are embedded in everything that we do so that they are lived and breathed daily.
If you share our values of :
- Doing What’s Right
- Being Performance Driven
- Learning and Growing Together
- Being Externally Focused
- Having Bias for Action
Then this is the position for you!
We thank all applicants for their interest however only those selected for an interview will be contacted.
If selected, please advise if you require special accommodation to attend the interview.
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