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User Experience (UX) Writer

User Experience (UX) Writer

LawDepotEdmonton, AB, Canada
9 days ago
Job description

Company Profile :

Join one of the fastest growing companies in Canada! LawDepot is proud to be a seven-time Growth 500 ranked organization and a major player in the Global legal solutions industry. Our mission is to modernize the legal document creation experience by empowering people with fast, easy-to-use, and professional solutions. With over ten million satisfied customers worldwide, over two million monthly website visitors, and billions of dollars saved on legal fees, you will be joining a team that is truly making a difference. At LawDepot, we foster a collaborative and inclusive learning culture that values excellence and diversity. Apply today and become a part of our exciting journey!

Position Overview :

LawDepot.com is currently expanding and looking to recruit a UX Writer in Edmonton, Alberta. In this role, you will be responsible for creating interactive web products and services that are helpful, easy to understand and a pleasure to use for our 24 million plus yearly visitors. A primary responsibility will be improving the usability of our products by refining the structure and readability of our interactive questionnaires. This is a full-time permanent position, working 37.5 hours per week with opportunities in office or hybrid.

Primary Responsibilities :

  • Develop interactive product questionnaires that customers fill out to create customized legal documents
  • Write and edit text to make the creation of legal documents simple and easy for our users
  • Collaborate with our Legal, Design, Development and QA departments to create powerful, interactive web products that are optimized for conversion
  • Gather and sort through quantitative and qualitative data to determine problem areas and opportunities for improvement across web products
  • Implement best practices and explore the creation of new best practices for web products
  • Utilize internal tools to implement questionnaire improvements
  • Conduct product research and user testing
  • Develop innovative strategies for increasing user engagement and retention
  • Help assess the viability of potential projects, services, and features
  • Continually develop skills by reading and researching about UX optimization and digital marketing

Knowledge and Skill Requirements :

  • Post-secondary education in Writing, Communications, Law, Business, Library Science, or other relevant fields
  • Excellent written and verbal communication skills
  • Ability to communicate complicated information in a succinct way that users can understand
  • Understanding of conversion optimization, consumer psychology, and online marketing
  • Effectively provide and receive feedback
  • Self-driven with the ability to work both independently and as part of a team
  • Ability to learn, work with, and troubleshoot various types of technology
  • Ability to identify opportunities and suggest new ideas
  • Quality decision making and sound judgement
  • Technical writing experience would be an asset
  • Knowledge of law and legal matters would be an asset
  • Working knowledge of UX best practices would be an asset
  • Software development knowledge would be an asset
  • Bilingual in French, German or Spanish would be an asset

    • Why You Should Join the LawDepot Team :

  • Excellent total compensation package
  • Comprehensive health and dental benefits, plus an additional Health Care Spending Account
  • Great work life balance (37.5 hour work weeks, flexible schedules, ability to bank hours)
  • Three weeks paid vacation, plus bonus personal days
  • Continuous learning opportunities, including Learning subscriptions and training budgets
  • Company share plan
  • Free catered lunches for the entire office
  • Monthly social events for team members to enjoy (think axe throwing, rock climbing, board games, food trucks, trivia contests, and charitable activities)
  • Casual work environment
  • Personal offices for focused work and to have your individual space (plus collaborative workspaces for when you want to meet with the team)
  • Free and easily accessible parking
  • Southgate Mall, Whyte Ave, and Calgary Trail restaurants are only minutes away
  • Hybrid working arrangements for balance between getting work done at home and engaging with others in the office

    • How to Apply :

    Please submit a resume and cover letter by email to [email protected] or submit online via our Careers page at

    We thank all applicants; however, only those selected for an interview will be contacted.