Service Technician

Location : Long Island, NY (Remote; must live within 30 minutes of the geographic area)

Work Type : Full-Time, Regular, Non-Exempt (Hourly)

Compensation : $30-$40 per hour

Sign-On Bonus : $1,000

What’s in It for You :

On-the-job training with access to on-demand technical support and ongoing hands-on and classroom training at our National Training Kitchen.

Opportunities for professional CFESA certifications and career advancement into advanced technician and management roles.

Receive a company service vehicle, fuel card, tablet, and cell phone for business use.

Comprehensive benefits package, including 401k and paid time off.

Role Summary :

As a Technician you will work remotely, providing service solutions for commercial cooking, refrigeration, ware-washing, and other specialty food service equipment.

This position requires strong mechanical aptitude, troubleshooting skills, and the ability to read diagrams and schematics.

You will handle emergency repairs, routine maintenance, and parts installation while adhering to company standards and safety protocols.

What You Will Do :

Collaborate with restaurant and hospitality managers to provide comprehensive service solutions.

Troubleshoot, diagnose, and repair commercial kitchen equipment, including cooking, refrigeration, ware-washing, and other specialty food service equipment.

Communicate with manufacturers and consult the Technical Assistance Group for support.

Install parts promptly and professionally, following company policy.

Promote additional services provided by our client to enhance customer satisfaction.

Maintain accurate administrative documentation, including work orders, time reporting, receipts, and truck stock inventory.

Follow safe work practices and accident prevention procedures.

Keep the service vehicle organized, maintaining accurate parts and tool inventory.

Maintain productivity levels according to company standards.

Physical Requirements :

Ability to frequently kneel, bend, squat, push, pull, reach, and occasionally lift and carry up to 70 pounds.

Ability to work with moving mechanical parts, pressurized steam equipment, open flames, heated surfaces, liquids, and electrical risks in various conditions.

Capability to work on ladders, roofs, and other high places.

Minimum Qualifications :

High school diploma or equivalent.

At least 1 year of technical experience with refrigeration, appliance repair, kitchen equipment, HVAC, or relevant military service.

Valid driver's license with an acceptable motor vehicle record.

Willingness to participate in emergency on-call rotation, including nights and weekends.

Availability for occasional overnight travel as needed.

EEOC Statement :

Our client is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.