Customer Care Associate

Company Description:

As Canada’s parking and mobility industry leader, Precise ParkLink is a nation-wide managed services and technology firm with more than 1000 employees across Canada, a head office in Toronto, and 18 supporting offices across the country.

Precise ParkLink manages thousands of parking lots on behalf of hundreds of property owners. They supply cutting-edge technology and services to thousands of clients in the healthcare, municipal, commercial, institutional, and private sectors.

Job Summary:

We are seeking a reliable and customer-focused individual to join our team. The ideal candidate will be responsible for delivering excellent customer service, managing email communications, and handling cash and other transactions accurately.

Location: Trillium Hospital - Mississauga

100 Queensway West, Mississauga, ON

Employment: Part-time

Hours: Average 16 hours per week, evenings and weekends as required.

Compensation: $17.60 Hourly

Key Responsibilities:

• Greet and assist customers in a friendly and professional manner.

• Respond to customer inquiries via email and in person.

• Process cash, debit, credit, and other transactions efficiently, accurately, and responsibly.

• Maintain accurate records of transactions and reports.

• Ensure the workspace is clean, organized, and welcoming.

• Support general administrative tasks as needed.

• Provide excellent customer service both in-person and via email.

• Maintain a friendly and helpful attitude while assisting customers.

Qualities:

• Previous experience in customer service or cashier roles preferred.

• Strong communication and interpersonal skills.

• Ability to multitask and work in a fast-paced environment.

• Basic computer skills and familiarity with email platforms.

• Attention to detail and a high level of accuracy.