Credit & Collections Associate

In this role the Credit and Collections Associate will assist the Credit and Collections team with collections from clients.

Major Responsibilities

• Process credit notes;
• Process drop shipment invoices;
• Process invoices;
• Release of Return Authorization and file accordingly;
• Prepare weekly statements and monthly reports for assigned accounts;
• Full cycle collections procedures for assigned accounts;
• Manage and provide required documents to fulfil auditor requests;
• Reconcile customer accounts, resolving discrepancies;
• Investigate and resolve any billing discrepancies;
• Process freight claims;
• Assist with collections of outstanding accounts and responding to customer inquiries;
• Manage and prepare various reports for different departments;
• Process incoming payments, posting and allocation of electronic payments;
• Collaborate with other departments to review status of accounts and confirm good standing to qualify to participate in internal marketing promotions;
• Other duties as required.

Education and Qualifications

We value diversity and inclusion and encourage all qualified people to apply. If we can make this easier through accommodation in the recruitment process, please contact us with the “Need Help” button in the application. We will review applications as they are received and look forward to hearing from you.

We thank all applicants for the interest in this opportunity; however, only candidates selected for an interview will be contacted.