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[Tress Lounge] Salon Manager Revenue Strategy & OperationsOChaplia Holdings • Brampton, ON, Canada
[Tress Lounge] Salon Manager Revenue Strategy & Operations
OChaplia Holdings • Brampton, ON, Canada
30+ days ago
Job type
- Full-time
Job descriptionLead recruitment, training, and performance management of in-salon teams Implement sales training on client consultation and product knowledge Set clear goals and reward high performers through incentive programs Foster a high-performing, service-first team culture with accountability Align staff capacity with peak service demand to maximize service volume Improve service delivery through SOPs, time management, and feedback loops Drive 85%+ client retention through relationship management and loyalty strategies Partner with HQ and LOréal to implement client experience standards Address client concerns and ensure real-time service recovery as needed Support onboarding and operational setup of new franchise locations Ensure adherence to Tress Lounge brand standards across salons Conduct operational audits and report compliance metrics to senior leadership Collaborate with LOréal brand consultants on merchandising, education, and promotions Coordinate with marketing team to launch revenue-generating promotions Propose location-specific campaigns based on traffic patterns and seasonal insights Leverage CRM data for loyalty and re-engagement marketing 3-7 years of salon or spa management in luxury or premium environments Direct experience managing P&L, team performance, and revenue strategy Knowledge of booking / CRM platforms (Zenoti, Vagaro, Phorest, etc.) Track record of improving service sales, product conversion, and client loyalty Business-savvy with strong analytical thinking Sales-driven leadership style with a proactive mindset Confident with interpreting data and setting KPIs Strong interpersonal skills and a team-coaching orientation Passion for client service and excellence in the beauty industry Achieve 15%+ revenue growth across assigned locations Maintain 85%+ client retention rate 95%+ compliance in monthly operational audits Consistently meet tailored monthly sales quotas Present strategic quarterly reviews to leadership Base Compensation : Up to $7,000 / month (based on performance and location count) Commissions : Tied to monthly net revenue and growth targets Bonuses : Available for franchise support, staff KPIs, and location-specific achievements Other Perks : On-site parking, brand training access, franchise mentorship opportunities Commission pay On-site parking
Salon Manager Revenue Strategy & Operations
Location : Multiple Tress Lounge Locations Ontario
Reports To : Executive Leadership
Contract Type : Full-Time Independent Contractor | Performance-Based
Compensation : Up to $7,000 / month (Commission + Growth Incentives)
About Us
Tress Lounge Canada is a premier beauty salon brand known for delivering luxury service, modern styling, and a thriving multi-location presence across Ontario. As we scale our operations, we are looking for a strategic and business-minded Salon Manager to drive revenue, lead team performance, and support franchise growth.
Role Overview
This is a high-impact, multi-location management role ideal for a seasoned salon professional with a deep understanding of revenue management, operational excellence, and team leadership in a luxury setting.
The Salon Manager will be responsible for overseeing all aspects of operations, sales performance, and customer experience at assigned locations. You will implement business strategies that increase profitability, improve staff performance, and create a best-in-class client journey.
Key Responsibilities : Revenue Management & Business Analytics
- Monitor and drive daily, weekly, and monthly sales performance across salons
- Analyze service and retail sales trends to identify underperforming areas and upsell opportunities
- Develop and execute upsell / cross-sell strategies (e.g., product bundling, dynamic pricing, promotions)
- Set and track provider-level sales goals; manage commission structures and productivity benchmarks
- Conduct P&L reviews, revenue forecasting, and profitability analysis
- Use booking software (e.g., Zenoti, Fresha, Phorest) to generate business reports and client segmentation
- Optimize appointment scheduling and resource utilization to reduce downtime
Team Leadership & Staff Development
Client Experience & Retention
Franchise & Brand Operations
Marketing Collaboration & Local Promotions
Who We're Looking For
Must-Have Experience :
Skills & Attributes :
Performance Benchmarks (Year 1)
Compensation & Benefits
How to Apply
Send your resume and a short cover letter to hr@tresslounge.com
Subject Line : Salon Manager Revenue Strategy Application
Job Type : Full-time
Pay : Up to $7,000.00 per month
Additional pay :
Benefits :
Work Location : In person
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Salon Manager • Brampton, ON, Canada
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