Talent.com
PeopleToGo
Deskside Support Level 2PeopleToGo • Sherbrooke, QC, Canada
Deskside Support Level 2

Deskside Support Level 2

PeopleToGo • Sherbrooke, QC, Canada
30+ days ago
Job type
  • Full-time
  • Part-time
  • Quick Apply
Job description

Location: Sherbrooke, Quebec

Type: Full-Time/Part-Time or Per Project

Responsibilities:

  • Perform intermediate-to-advanced hardware break-fix services on PCs, laptops, network printers, and servers, etc.
  • Perform intermediate-to-advanced IMAC (installs, moves, add, changes) services: hardware roll-outs, refreshes, and other hardware deployment related activities on PCs, laptops, printers, POS devices, etc.
  • Handle software installation/support/upgrades
  • Perform intermediate-to-advanced deskside support services installing and troubleshooting hardware, software, and network related issues
  • Provide 2nd level Help Desk support
  • Perform basic LAN and internetworking related activities
  • Handle bench repairs (depot service) & remedial maintenance
  • Respond/update/close calls from National Dispatch/Call Management Center
  • Communicate with customers to diagnose problem, establish E.T.A., and parts requirements

Knowledge, Skills, and/or Abilities Required:

  • Have 3 – 5 years of IMAC experience doing hardware roll-outs, refreshes, and other deployment related activities
  • Have 3 – 5 years of deskside support experience
  • Have 3 – 5 years of break-fix experience
  • Have strong internetworking and troubleshooting skills
  • Have A+ certification & at least one certification from either Cisco or Microsoft
  • May have other vendor certifications from OEMs (Dell, Toshiba, Lenovo, HP)
  • Must be a self-starter and have the ability to manage multiple tasks
  • Can act in a Team Lead capacity
  • Exceptional customer service skills
  • Good communication skills
  • Ability to work independently or as part of a team
  • Ability to complete tasks effectively with minimal supervision
  • Must be available to work flexible work schedules
  • Must have a minimum of a Diploma from a recognized IT program

Interested individuals should apply directly with a copy of their most recent resume and daytime contact information.

Apply Now

Create a job alert for this search

Deskside Support Level 2 • Sherbrooke, QC, Canada

Similar jobs

Deskside Support Technician Sherbrooke

PeopleToGoSherbrooke, Estrie, CA
Full-time

Join our team as a Deskside Support Technician in Sherbrooke, Quebec.This position offers full-time or project-based work focusing on hardware deployment and software troubleshooting.We are looking... Show more

 • Promoted

Integration Lead - United Techno

United Technosherbrooke, qc, ca
Full-time

United Techno, based in California, USA, specializes in delivering innovative IT and business solutions across various industries, including Life Sciences, Retail, Logistics, Manufacturing, and Tec... Show more

 • Promoted • New!

Senior Dell Backup Consultant (remote) - Ateko, backed by Bell Canada

Ateko, backed by Bell Canadasherbrooke, qc, ca
Remote
Full-time

Reliability Status clearance required.Our client is currently seeking a Senior resource to provide support in their backup solutions.Client utilizes the following:.If you possess a secondary skill ... Show more

 • Promoted

DevSecOps Engineer - DLS Technology Corporation

DLS Technology Corporationsherbrooke, qc, ca
Full-time

DLS Technology Corporation is seeking a highly skilled.CI/CD pipelines, cloud infrastructure, and automation frameworks.The ideal candidate possesses a strong background in Infrastructure as Code (... Show more

 • Promoted

Deskside Support

PeopleToGoSherbrooke, Estrie, CA
Full-time +1

Position: Deskside Support/Help Desk/Field Service Technician.Type: Full-Time/Part-Time or Per Project.Perform intermediate IMAC (installs, moves, add, changes) activities: hardware roll-outs, refr... Show more

 • Promoted

Tech Lead – EVR - sherbrooke

Querentiasherbrooke, qc, ca
Full-time

We are seeking an experienced Tech Lead – EVR to provide technical leadership, solution architecture guidance, and hands-on development oversight for enterprise-scale applications and platform tran... Show more

 • Promoted • New!

Survey Taker: Earn up to $25 per survey (Remote)

Earn HausWindsor, QC, CA
Remote
Full-time +1

Looking for people to participate in taking online surveys for Fortune 500 brands.All you need to do is complete online surveys by sharing your opinion.You will help influence brand decisions on se... Show more

 • Promoted

Training Support Specialist - UE SYSTEMS

UE SYSTEMSsherbrooke, qc, ca
Full-time

At UE System we believe that every person regardless of their industry, company size, experience and budget should have the tools and support to help their facilities operate more efficiently, reli... Show more

 • Promoted

Workday Technical Analyst

Modaxosherbrooke, qc, ca
Full-time

Modaxo is looking for a proactive and skilled.In this role, you will contribute to the evolution of Workday from its current state to full adoption across our business, acting as a trusted partner ... Show more

 • Promoted

Telecom Expense Management (TEM) Analyst - System One

System Onesherbrooke, qc, ca
Full-time

Telecom Expense Management Analyst (Contract).Canada (9am – 5pm EST working hours).Global Technology / Enterprise IT.A large, multinational technology organization is seeking a.Telecom Expense Mana... Show more

 • Promoted

Enhanced Due Diligence Associate

BET99sherbrooke, qc, ca
Full-time

BET99 is Canada's Premiere Online Sportsbook and Casino.Launched in 2020, we have consistently innovated the online gaming landscape every step of the way, exponentially growing our customer base a... Show more

 • Promoted

Direct Response Email Designer

Simpli Scaledsherbrooke, qc, ca
Temporary

We're looking for an Email Designer to join our team as a contractor.You'll combine your eye for design with a deep understanding of conversion theory and direct response principles to create email... Show more

 • Promoted

Training Support Specialist

UE SYSTEMSsherbrooke, qc, ca
Full-time

At UE System we believe that every person regardless of their industry, company size, experience and budget should have the tools and support to help their facilities operate more efficiently, reli... Show more

 • Promoted

Workday Technical Analyst - Modaxo

Modaxosherbrooke, qc, ca
Full-time

Modaxo is looking for a proactive and skilled.In this role, you will contribute to the evolution of Workday from its current state to full adoption across our business, acting as a trusted partner ... Show more

 • Promoted

Senior Dell Backup Consultant (remote)

Ateko, backed by Bell Canadasherbrooke, qc, ca
Remote
Full-time

Reliability Status clearance required.Our client is currently seeking a Senior resource to provide support in their backup solutions.Client utilizes the following:.If you possess a secondary skill ... Show more

 • Promoted

Senior Dell Backup Consultant (remote) - sherbrooke

Ateko, backed by Bell Canadasherbrooke, qc, ca
Remote
Full-time

Reliability Status clearance required.Our client is currently seeking a Senior resource to provide support in their backup solutions.Client utilizes the following:.If you possess a secondary skill ... Show more

 • Promoted

Distribution Services Coordinator (6 Month Contract) - Empire Life

Empire Lifesherbrooke, qc, ca
Full-time +2

Distribution Services Coordinator (6 Month Contract).Location: Remote, or if local to an office, hybrid - Kingston, Toronto, or Montreal.The total target compensation (TTC) range, including salary ... Show more

 • Promoted

Enhanced Due Diligence Associate - sherbrooke

BET99sherbrooke, qc, ca
Full-time

BET99 is Canada's Premiere Online Sportsbook and Casino.Launched in 2020, we have consistently innovated the online gaming landscape every step of the way, exponentially growing our customer base a... Show more

 • Promoted

Trade Support Analyst (with capital markets exp) - Luxoft

Luxoftsherbrooke, qc, ca
Full-time

Client's application support is responsible for the production systems, including Trading, Post-Trade, and PnL software, environment management, and software deployment.Will work closely with devel... Show more

 • Promoted

Distribution Services Coordinator (6 Month Contract)

Empire Lifesherbrooke, qc, ca
Full-time +2

Distribution Services Coordinator (6 Month Contract).Location: Remote, or if local to an office, hybrid - Kingston, Toronto, or Montreal.The total target compensation (TTC) range, including salary ... Show more